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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds rocks! zZounds has always been there when I've had need of them. No matter the problem, they always have an answer and a solution to any problem I've had." - Customer on September 30, 2018
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Guitar DI Boxes

Plug in and get recorded tones easier than ever before. Our guitar DI boxes offer ample tone shaping features to get the sound you want without an amp. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Radial JDX Direct-Drive Guitar Amp Simulator Pedal
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The Radial JDX Direct-Drive is a unique and powerful device that simulates the sound of a guitar amplifier while doubling up as a direct box. Unlike a typical direct... Learn more...
Behringer DI400P Ultra-DI Passive Direct Box
Behringer DI400P Ultra-DI Passive Direct Box
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New from $19.99 SAVE 33%
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The Ultra-DI DI400P is a passive DI (Direct Injection) box for connecting a guitar, bass or keyboard directly to your mixer. With the DI400P as your go-between, impe... Learn more...
Hotone Binary Amp Guitar Amplifier Modeling Simulator
Hotone Binary Amp Guitar Amplifier Modeling Simulator
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Grown out of next-generation XTOMP technology, the Hotone Binary Series lets loose versatile pro-level effects in compact cases.... Learn more...
Behringer GI100 Ultra-G Active DI Box for Guitar
Behringer GI100 Ultra-G Active DI Box for Guitar
New from $39.99 SAVE 33%
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Whether you're recording or on stage, you need a reliable DI box to get your guitar sound to the console with full dynamics and power and yet, without noise. Enginee... Learn more...
Radial JDX 48 Phantom Power Guitar Speaker Emulator
Radial JDX 48 Phantom Power Guitar Speaker Emulator
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The Radial JDX 48 Reactor is a direct box designed to capture the explosive dynamics and warmth of an electric guitar amplifier by connecting between the guitar amp ... Learn more...
Behringer DI600P Ultra-DI Passive Direct Box
Behringer DI600P Ultra-DI Passive Direct Box
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The Behringer Ultra-DI DI600P is a passive DI (Direct Injection) box for connecting a guitar, bass or keyboard directly to your mixer. With the DI600P as your go-bet... Learn more...
Palmer PDI09 Passive Direct DI Box
Palmer PDI09 Passive Direct DI Box
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The Palmer PDI09 is a passive DI box designed especially for guitars.The PDI09 can be connected between an effect device or amplifier and the mixing console.... Learn more...
Hotone Binary IR Cab Guitar Speaker Cabinet Simulator
Hotone Binary IR Cab Guitar Speaker Cabinet Simulator
New from $149.99 SAVE 40%
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Grown out of next-generation XTOMP technology, the Hotone Binary Series lets loose versatile pro-level effects in compact cases.... Learn more...
Radial Elevator Multi-Level Booster and Buffer Pedal
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The Radial Elevator is a multi-level power booster designed to push the front end of a guitar amplifier for more punch while lowering overall system noise. Unlike mo... Learn more...
One Control Junction Box
One Control Junction Box
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The One Control Junction Box is a convenient small in- and output box that can be used to route signal to and from your board to keep everything clean and organized.... Learn more...
Radial SB-15 Tailbone Buffer and 9v to 15v Converter
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The Radial SB-15 Tailbone is a high performance signal buffer designed to sit at the beginning of the signal chain and drive multiple pedals without the added noise ... Learn more...
TC Electronic Teleport GLT Active Guitar Signal Transmitter
TC Electronic Teleport GLT Active Guitar Signal Transmitter
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TELEPORT GLT is the transmitter component of the TELEPORT High-Performance Active Guitar Signal Long Cable Run System. Engineered to convert your guitar's output to ... Learn more...
TC Electronic Teleport GLR Active Guitar Signal Receiver
TC Electronic Teleport GLR Active Guitar Signal Receiver
New from $69.99 SAVE 33%
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The TC Electronic TELEPORT GLR is the receiver component of the TELEPORT High-Performance Active Guitar Signal Long Cable Run System. Engineered to convert your GLT ... Learn more...
Radial SGI Studio Guitar Interface
Radial SGI Studio Guitar Interface
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The Radial SGI Studio Guitar Interface includes two boxes -- an innovative 'send & receive' combo that allows a guitar signal to travel from the control room across ... Learn more...
1 - 14 of 14
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20G-ZNYC. Llame Gratis en Español: 844-432-7449
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!