I haven't had a chance to play it at any length, however, the tone is bright and loud...unlike what had been hinted in a few reviews. I was prepared to settle for a less-than-impressive sound because it was such a beautiful instrument...but I sounds better than my Koa Ukulele.

The gig bag is the main 'feature'. It is adequate. In all likelihood, I'll be displaying the ukulele on my wall...without the gig bag, of course.

The ukulele is a very easy to play instrument. I didn't notice anything that made it easier, or harder, to play than any other ukulele.

Only time will tell. It appears to be made with great attention to detail...and arrived in flawless condition. If 'beauty' fits into this category, then let me say this is an amazingly lovely instrument. Spalted woods can vary greatly in pattern and appearance. I was concerned that the picture in the ad (not the actual ukulele I would get) would be a best-case outcome, and that my ukulele would look nothing like it. My ukulele IS different of course, but just as attractive. As a wood collector, I couldn't be happier.

I can't imagine a better deal!

I have had no occasion to use customer support.

As a wood collector, this spalted mango is just as enjoyable to look at as it is to play.

Accomplished Hobbyist

Eclectic

No experience for sound quality. I like that top quality strings came standard. Uke plays good and has a soft comfortable feel.

I like the Gig bag. Nice quality workmanship.

Seems good work on the Uke itself. No scratches, nice clear finish. The spalded Mango looks great. The cutaway is cool, gives it a guitar y feel.

Priced the same on other sites.