800-ZZOUNDS (800-996-8637)
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Purchase Orders

Who can place a purchase order?

We accept purchase orders from the following groups within the 50 United States:

  • Schools
  • Other Government Institutions
  • Houses of Worship
  • Non-Profit Organizations
  • Qualifying For-Profit Businesses
Customers outside of the 50 United States cannot place a purchase order at this time.

Contact Information for Assistance with Purchase Orders

Call Toll Free: 888-486-6338

Hours:
Monday through Friday
10:00 am to 6:00 pm EST

Fax: 312-276-0186

Mail:
zZounds Music
8 Thornton Road
Oakland, NJ 07436

Contact Us and Receive a Response by Email (We typically respond within one business day.)

How do I place a purchase order?

Purchase orders can be submitted by mail, fax, or email (as a PDF attachment). Purchase orders must be submitted on your company letterhead or purchase order form. Include all of the following information:

  • Purchase Order Number
    • We cannot process a PO based on a requisition number, an approved PO number is required
  • Billing address, phone number, and fax number
  • Shipping address, contact name, and phone number
  • Item description (e.g., Shure PGX24/SM58 UHF Wireless System, New, Channel H6), quantity, unit price, extended price, order subtotal, shipping & handling (if applicable), sales tax (if applicable), and order total
  • Purchasing agent or buyer's authorized signature
  • Terms and conditions, if applicable
If you wish to receive order and shipment confirmation emails, include an email address with your fax or letter.

Note: zZounds does not collect sales tax outside of New Jersey. A sales tax exempt certificate must be provided with your order for us to remove sales tax prior to shipment. School purchase orders must include tax ID and exempt status to qualify for sales tax exemption. Sales tax is manually removed in the backend of our system. If you provide an email address for order confirmation, our automated system will include the sales tax amount. Rest assured that we will remove sales tax from your order prior to shipment and you will not be charged sales tax if an exempt certificate was provided.

We encourage you to use your own purchase order form. Please include your PO number, purchasing agent's or buyer's name and authorized signature, phone number, billing address, shipping address, and email address. If all required information is not submitted, the order will be considered incomplete and held until all required information is made available.

If you do not have your own purchase order form, download this form, fill it out, and fax it to 312-276-0186 or email a pdf version.

Bid Requests

Is your school or church looking for a Bid on the gear you need? Simply email us at instsales@zzounds.com or fax us at (312) 276-0186 with the model number(s) or description of the products you need along with the quantities of each product. Just add Bid Request to the subject line and our sales team will respond to your request within 1 business day.

How do I calculate my order total, including shipping?

To calculate your order total, including shipping and handling and sales tax (if applicable), add items to your shopping cart. Expedited shipping options and prices will be calculated in the shopping cart when you enter your shipping zip code. Read more about our shipping policies here

If you require a formal quote on our letterhead, email us us your item(s) and shipping address, or give us a call at 888-486-6338. We will email you an official quote within one business day.

Is there a minimum dollar amount to open an account with Institutional Sales?

$99.95 product total minimum for the first purchase order. This does not include shipping charges or taxes that may apply. There is no minimum for any purchases made after the first purchase.

What are your payment terms?

Payment terms are net 30 days from receipt of shipment and must be paid by company check only; no personal checks, cashiers checks, or money orders accepted. Invoices are mailed to the billing address listed on the purchase order upon complete shipment. We can fax and/or email invoices by request.

In the event the purchaser defaults on this agreement, the purchaser will be responsible for any and all reasonable collection costs, court costs, attorneys' fees, or any other expenses incurred in the collection of this debt.

zZounds Music has sole and complete discretion in decisions of whether to extend credit, for how much and how long. To make our decision, we may require additional information for business verification, such as tax identification, business license, 501(c)(3) documents, and/or credit references. zZounds reserves the right to require a credit application for Net 30 terms.

What if I need more information about zZounds Music in order to complete a purchase order and issue payment?

If you have special information requirements, such as a W-9 form, please contact us by phone at 888-486-6338 or send us an email. We will be happy to fax or email any information you need.

Financial Solutions

zZounds.com has now partnered with Hampton Ridge Financial to offer your church or small business an easy and affordable solution to meet your equipment needs.

Get the gear you want for an affordable monthly payment.

What does my organization need to qualify?

  • The organization must be looking to purchase $5,000 or more of equipment.
  • Positive credit history and a 600+ credit score can qualify.
  • The organization must be located within the United States and have an IRS tax identification number.
  • Last 3 months of bank statements may be required upon request.
  • Start-up businesses and churches have options available!
Why lease?
  • Leasing is a practical and cost-effective way to acquire new music gear to help your organization grow.
  • A variety of equipment can be obtained on the same lease.
  • The end-of-lease options available include fair market value (FMV), 10%-15% buyout, or "bargain purchase" (typically $1 or $101) buyout. Leases can be structured where the lessee owns the equipment after the last payment is made with qualifying credit!
  • Leasing provides affordable monthly payments and can be structured to match the cash flow needs of the organization.
  • No additional collateral is needed to secure a lease, other than the equipment itself! (no additional real estate)
  • Approval can be secured within 24 hours of submitting an application, and funding can happen as quickly as 3-5 business days.
How do I get started?

For additional information, please contact our Institutional Sales Department by phone at (888) 486-6338 or by email at purchaseorder@zzounds.com.

Purchasing Assistance and Technical Support

We are here to help you in any way that we can. The online and print forms are here for your convenience. If you have any questions at all, please give us a call. We have a team of people to assist you with product advice, quotes, bids, and system design and setup. send us an email.

Best Service in the Business BizRate Customer Certified (GOLD) Site
zZounds.com Factoids
Number of Names or Emails We've Sold or Given to Third Parties: 0
Seconds You'll Spend in an Auto-Attendant When You Call: 0
Seconds You'll Spend Talking to Someone Who Doesn't Know or Doesn't Care: 0
Commission Rate for the Expert Musicians Who Will Answer Your Call:0%
Percentage of Website Visitors Who Report Having Ever Seen a Lower Price: 0.2%
Percentage of Valid Orders That Ship Immediately: 96%
Ratio of zZounds Inventory to a Typical Local Store: More than 50 to 1
Number of Unedited, Unbiased User Product Reviews: 64,000+
Number of Happy Customers: 1,000,000+
Money We Lose On Shipping: A Lot
BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 12F5-RJ39. Llame Gratis en Español: 800-460-7976
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey and Nevada, nearly 75 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $49+

Just $2.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!