Washburn DK20CET Dreadnought Cutaway Acoustic-Electric Guitar

Feature:
love the tuner and havnt had a problem with the pick up

Quality:
have to file down the edges of the frets but otherwise exceptional

Value:
i would easily pay more for this guitar

Desirability:
its sexy

Sound:
Ive played many expensive guitars and own a few, but by far this is my favourite acoustic it has a very unique light sound that i rarely encounter in other guitars and lets face it, this guitar looks sexy.

Ease of Use:
its hard to make this guitar sound bad

Support:
never had to use it

Overall:
hands down my favourite guitar

Feature:
Amazing for the price: I got mine with a gig bag (decent quality, no padding though), on-board tuner & XLR output (reason I bought it), 4-band EQ, strap, picks, allen key & a CDR from emedia for beginning guitarists. Pretty amazing for the cash. The tuners are better than I thought they'd be. They're not great, but I feel no need to replace them. The binding work, while over the top, is pretty, and well done. I like that it's got a compensated bridge. The intonation is pretty good up through the higher registers, I'm loving the cut-away body. The cutouts for the electronics are crudely done, and the EQ unit's curve doesn't mate well with the contour of the guitar.

Quality:
I suspect I got a good one. I've had it for a year and a half and it's still in great shape, but given the rough edges and some of the strangeness of fit around the electronics, quality control might not be its strong suit. Some of the ferrules on the tuners needed to be tightened when I got it as they were buzzing. As for durability, I tripped the other day and came down on the guitar, which was in the gig bag, leaning against a wall. Smooth. I hit it at an angle, not full-force, but the guitar came out just fine. It's plywood, so it should be quite strong.

Value:
The shortcomings of the guitar are eclipsed by the price to performance ratio of the guitar. To sum up, the shortcomings are: 1. The tuner is not chromatic, even though the hang tags claim it is. 2. The action is way high. You will need to set this up to your liking. 3. the fit isn't very tight around the edges 4. the faluty XLR output. 5. thin-plywood sound. Great beater guitar though.

Desirability:
After a year and a half (or more), I'm still very happy with the features and what I paid for the guitar.

Sound:
It's a good beach guitar...the sound is typical for a laminated top guitar. Well balanced, leaning towards the high end, but not very loud or rich. Amplified, it's on the average to low end of electo-acoustics. This guitar also has an xlr output, which was a big draw for me. However, it's faulty by design. But if you're a tinkerer, it can be fixed with a transformer, op amp, or just cutting a PCB trace. The 1/4" out is fine.

Ease of Use:
Brutally high action. I think washburn didn't consider the bridge would need lowering when they added the piezo pickup. I took off about an 1/8th of an inch to get the action in the ball park. Also needed to grind the nut down a bit to help with the action at the 1st fret. I used the 'floss' method, and it worked well.

Support:
They're easy to get in touch with via phone, but won't answer emails. There's a design flaw in the xlr output (pins 2&3 are shorted together), and they told me to send it back to the seller for an exchange. Which, of course, would do nothing to fix the design flaw. That said, I think they'd be fine on warranty repair as they are easy to contact.

Overall:
If this were a first guitar, one would outgrow it pretty quickly. For me it was an impulse buy to fill the roll of beater / road guitar. It's great for that.