Overall User Ratings (based on 67 ratings)
  • Overall:
    3.5 out of 5 stars
  • Sound:
    4 out of 5 stars
  • Features:
    4 out of 5 stars
  • Ease of Use:
    4 out of 5 stars
  • Quality:
    3 out of 5 stars
  • Value:
    4 out of 5 stars
  • Manufacturer Support:
    3 out of 5 stars
  • The Wow Factor:
    4 out of 5 stars
Overall: 3.5 out of 5 stars
(67) (see rating details)
Submitted December 14, 2006 by a customer from yahoo.com

"Awesome Guitar,Excellent Price!!!"

Overall: 5 out of 5 stars
(see rating details)
I've been wanting a nice acoustic/electric for a while now and I've finally found one.It's definetly a keeper.Anyone looking for an A/E guitar this is a must have,and for 200 bucks?You won't be disappointed.
Sound
Sounds Great
Features
Componets on this guitar awesome.Steel tuners,digital tuner,etc...The gig bag itself is worth a good $40!
Ease of Use
Very player friendly.
Quality
This is a well made guitar.Great craftmanship,nice and shiney!And to say washburn on the head...WOW!!!
Value
You won't find a better deal anywhere
Manufacturer Support
not applicable

Musical Background:

hobbyist

Musical Style:

country,rock
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Submitted May 8, 2007 by a customer from ednet.net

"Great buy for the cash."

Overall: 4 out of 5 stars
(see rating details)
Verified Customer zZounds has verified that this reviewer made a purchase from us.
If this were a first guitar, one would outgrow it pretty quickly. For me it was an impulse buy to fill the roll of beater / road guitar. It's great for that.
Sound
It's a good beach guitar...the sound is typical for a laminated top guitar. Well balanced, leaning towards the high end, but not very loud or rich. Amplified, it's on the average to low end of electo-acoustics. This guitar also has an xlr output, which was a big draw for me. However, it's faulty by design. But if you're a tinkerer, it can be fixed with a transformer, op amp, or just cutting a PCB trace. The 1/4" out is fine.
Features
Amazing for the price: I got mine with a gig bag (decent quality, no padding though), on-board tuner & XLR output (reason I bought it), 4-band EQ, strap, picks, allen key & a CDR from emedia for beginning guitarists. Pretty amazing for the cash. The tuners are better than I thought they'd be. They're not great, but I feel no need to replace them. The binding work, while over the top, is pretty, and well done. I like that it's got a compensated bridge. The intonation is pretty good up through the higher registers, I'm loving the cut-away body. The cutouts for the electronics are crudely done, and the EQ unit's curve doesn't mate well with the contour of the guitar.
Ease of Use
Brutally high action. I think washburn didn't consider the bridge would need lowering when they added the piezo pickup. I took off about an 1/8th of an inch to get the action in the ball park. Also needed to grind the nut down a bit to help with the action at the 1st fret. I used the 'floss' method, and it worked well.
Quality
I suspect I got a good one. I've had it for a year and a half and it's still in great shape, but given the rough edges and some of the strangeness of fit around the electronics, quality control might not be its strong suit. Some of the ferrules on the tuners needed to be tightened when I got it as they were buzzing. As for durability, I tripped the other day and came down on the guitar, which was in the gig bag, leaning against a wall. Smooth. I hit it at an angle, not full-force, but the guitar came out just fine. It's plywood, so it should be quite strong.
Value
The shortcomings of the guitar are eclipsed by the price to performance ratio of the guitar. To sum up, the shortcomings are: 1. The tuner is not chromatic, even though the hang tags claim it is. 2. The action is way high. You will need to set this up to your liking. 3. the fit isn't very tight around the edges 4. the faluty XLR output. 5. thin-plywood sound. Great beater guitar though.
Manufacturer Support
They're easy to get in touch with via phone, but won't answer emails. There's a design flaw in the xlr output (pins 2&3 are shorted together), and they told me to send it back to the seller for an exchange. Which, of course, would do nothing to fix the design flaw. That said, I think they'd be fine on warranty repair as they are easy to contact.
The Wow Factor
After a year and a half (or more), I'm still very happy with the features and what I paid for the guitar.

Musical Background:

engineer / musician

Musical Style:

rock, folk, alt, country
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Submitted September 8, 2008 by a customer from yahoo.com

Washburn DK20CET Acoustic Customer Review

Overall: 2 out of 5 stars
(see rating details)
Features
For the price, it offers quite a few nice features. I wouldn't trust the tuner for anything more than just playing around a campfire with friends, but there's some decent gadgets for the money spent
Quality
I had my Washburn for about 2 weeks, and I'm needing to have it repaired after this amount of time. I re-strung the guitar once, and the glue on the bridge let go. I'll be needing to invest morer into the guitar just to be able to play it.
Value
With the bridge peeling back the way it did, the value of the guitar is gone. I'll be into this guitar for more money than I could have spent on a higher-quality guitar.

Musical Background:

Hobbyist

Musical Style:

rock/acoustic/metal/blues
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Submitted February 7, 2007 by a customer from nycap.rr.com

"I'll be trying new guitars before I buy."

Overall: 3 out of 5 stars
(see rating details)
Verified Purchaser zZounds has verified that this reviewer purchased this specific product from us.
Sound
Good Sound for the price.
Features
Had to take it to the shop for 1.Action adjustments. 2.The peg holes needed to be rebored. 3. The frets needed filing.
Quality
As listed above
Manufacturer Support
Never returned E-mail when I described the problems.

Musical Background:

hobbyist

Musical Style:

alternative
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Submitted March 11, 2008

Washburn DK20CET Acoustic Customer Review

Overall: 5 out of 5 stars
(see rating details)
hands down my favourite guitar
Sound
Ive played many expensive guitars and own a few, but by far this is my favourite acoustic it has a very unique light sound that i rarely encounter in other guitars and lets face it, this guitar looks sexy.
Features
love the tuner and havnt had a problem with the pick up
Ease of Use
its hard to make this guitar sound bad
Quality
have to file down the edges of the frets but otherwise exceptional
Value
i would easily pay more for this guitar
Manufacturer Support
never had to use it
The Wow Factor
its sexy

Musical Background:

active musician

Musical Style:

indie
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Submitted May 25, 2007

"Definitely not worth it"

Overall: 1 out of 5 stars
(see rating details)
Like I said, very bad craftsmanship, not what I would exect from washburn. Save yourself some money and put in for something a bit more expensive and a hell of a lot nicer, like a takamine.
Sound
Taken at face value, the sound isn't too bad for a 200 dollar guitar. By this I mean, the sound is relatively rich and pretty bright, but that's ignoring all the imperfections on the fretboard that you run into.
Features
The preamp is okay, not too much control over your sound, but I dont mess with that much anyway. The tuner is pretty terrible, especially if you are a beginner and don't know what you're doing. It gives a lot of mixed signals, makes it hard to tune, so you might as well have a korg sitting next to you in case.
Ease of Use
The frets buzz pretty badly, and its dumb that that is even a problem because its washburn, not some crappy company. However, I was very disappointed to pull the guitar out the package to find the first note I played buzzed. Numerous spots on the fretboard sound bad, and as I said, the tuner sucked.
Quality
This guitar is very shoddy. It seems like something someone threw together as quickly as they could so they could get it out of the shop. The frets need to be filed (it looks like a 5 year old installed them), the pins in the bridge are pieces of crap (plastic and hard to remove), the screws on the tuners were loose, there are imperfections galore on the surface, and biggest of all, the neck where it attaches to the body is cracked. Pretty big waste of money if you ask me.
Value
I guess a 200 dollar guitar isnt very much, but I still say this guitar was worth less than i paid. Overall bad quality.
Manufacturer Support
Didnt help me too much in the return process, told me I couldnt return the guitar though I definitely tried to within the return period. very dissatisfying.
The Wow Factor
It looks pretty cool, but i'd take a crappy looking guitar with great sound over an ugly guitar with terrible sound.
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