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I love the sound. It awseome! It projects like it was design to. I love the feel of it as well. I own a 16" and a 17".
Ease of Use
Keep in mind this is a thin cymbal for those of you who have a problem cracking cymbals (reason you hit to hard) this cymbal is not for you. I play in a rock band, and have been using these cymbals for about 2 1/2 years, and have not cracked one yet. The secret is not to kill the cymbal.
No problem with the quality, I even use one as a crash ride!
I give it a 7 because, I do believe they could come down in price just a little.
Never dealt with the company, I have never had a problem with there products.