Very quiet, in fact they are so well built that there is no subsequent reverberation or noise when the cymbols (High Hat, Crash or Ride's are struck hard.

No accessories came with the hardware set other than normal pieces that one would expect from a quality manufacturer. The hardware from the drum set and cymbols fit perfectly and in the case of a 8" Tom mounted on the Crash stand it's like they were made for each other. So glad that we choose the Tama brand of hardware to go with her PDP 7X drums.

The equipment being mounted on the Tama hardware is as though they were made for each other.

Great quality control, no missing parts, all pieces fit properly, adjusted each piece very easly, they move and adjust like a dream, can't say enough about how pleased we are with the Tama Brand hardware we purchased.

When I bought my daughter her shell drum set and seperate hardware, I did so because I have seen some of the hardware stands that come with some drum sets and they are lacking in many areas. I looked all over at various name brands and the Tama set offered the best value for superb equipment. I'm no consumer reports but I did check out various brands by look and feel of duribility and I would have to rate the Tama set a best buy.

No there was no reason to contact them.

Hot, looking good.

Parent of 15 yo drummer

Jazz