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I purchased this guitar from zZounds, and upon receiving it, this guitar was in perfect tune at A440 pitch, and intonated. I only had to slightly tweak the 2nd and 6th strings. This guitar is absolutely amazing. The build quality is immaculate, and the sound, tone, and playability is superb. I've been contemplating on purchasing a Sire for a long time, and after comparing numerous guitar brands and models, I placed the order for the S5 and I am so thankful that I did. For the quality, sound, playability, features, and price, the Sire S5 is remarkable. I own, and have owned many guitars of many brands and models in my life, and I have to say that this S5 surpasses them all. I highly recommend the Sire line. zZounds makes it all possible, and offers excellent support.