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The USB port fell out the 2nd time I ever tried to unplug the cable. It simply fell off the PCB and landed beside the controller. There was never any stress on the cable. There was an isolated "anti-tension" loop in the USB cable and plenty of slack, even without the loop (48" cable 24" inches from the computer). I have owned it 2 years, so it is well out of warranty, but two years of gentle, virtually non-existent use shouldn't cause it to just fall apart.

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This is a budget no-frills entry-level device. It's great value for its price point, but it has very few features. My biggest bug bear with the device is that it comes with a very short USB A to USB Mini B cable. The cable length is probably fine if you're using it with a laptop, but the cable length is completely unusable for any other kind of device. Don't think you can just use a cable extender either, the device is unreliable/incompatible with USB hubs and extension cables. Lengthy USB Mini B cables are available on Amazon, but stores don't typically stock them because nothing uses Mini B anymore. The end result is a budget item that probably doesn't work out of the box for you. You will need to spend more time and effort getting a replacement cable.