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So I have a Schecter Demon 7-string, I absolutely LOVE it! BUT, I wanted to try another 7-string, so my local guitar store had this exact model in store, but when I went back to get it they already sold it. So I ordered from zZounds. It finally came in and I liked it. However after about a week of playing I can now say I LOVE it! It's a Jackson after all, the harmonics I get are crisp and clear. It almost cries out for you to play it. I've bought ALL my gear from zZounds and once again they've proven to me, they're the best in the online shopping world! With all my Jackson's I've never had to call for support so that's why the 2.5 rating.