Submitted February 9, 2021 by Jason Pierce in Dyersburg, TN
"HORRIBLE PRODUCT --==BEWARE==--"
zZounds has verified that this reviewer made a purchase from us.
This is a horrible product. I hate to say it. I'm sorry, not sorry. I've bought 3. The first 2 were fine for about 12 months. I realized one had a horrible thump when you turn it on (both do now) and a loud hum/buzz the entire time. You can tell the amp is going bad. It even occasionally POPS very loud for no reason. It even does this with NO signal going to it at all. I contacted support and they said I could ship it to them and they could fix it and return it to me for a charge ($95) and only a 3 month warranty. The shipping alone is insane. I figured out it would actually be cheaper to just buy a replacement and write it off as a 'one-off'. Well, the new speaker started doing the EXACT SAME THING! So, after it was only a few months old, I reported it to Gemeni and they said, sure... we will replace it. Send us the old one and we'll send you a refurb. LOL I'm shocked and very disappointed. Again, it'll cost an arm and leg to ship. Then just to get some used speaker back that will do the same thing! Forget it. I'm done. Stay away from this brand. FYI I've owned Behringer equipment and NEVER had a single issue. email from support..Preparing your shipment:• For our records and to ensure the returning unit is in good condition, please take photo(s) of the interior and exterior packaged unit (front, back, side, bottom, top). We take these precautions as shipping damages may occur during transit.• Package your unit ideally in its original box OR of similar size. Please be advised that you will be liable to any additional shipping charges caused by oversize shipment.• Package your unit with Bubble Wrap, Paper/Air Cushioning or Peanuts.• We do not provide boxes nor cover packaging costs.• Please include everything that came with the unit from the time of purchase.• THE WARRANTY WILL AUTOMATICALLY BE VOIDED IF RECEIVED DAMAGED.Please be advised that the RMA will stay open only for 14 days. Anything received by our department after the 14 days will be voided. New RMA will need to be re-issued and cause delays.Once your unit has arrived, it will be received and processed. An additional email with tracking information will be sent to you!
You MIGHT get 3 months out of this product.
I wouldn't pay more than $25 for one of these.
Playing music for about 25 years.
Did you find this review helpful?
Thanks for your opinion!