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Verified Customer zZounds has verified that this reviewer made a purchase from us.

This guitar is extremly well made, no qc issues whatsoever. This guitar is very resonant, its almost acoustic like unplugged. Ive played and owned a lot of guitars over the years and they dont even compare. A custom Gibson is a huge difference over a production model. Definetly worth the price, this may be the best guitar ive ever owned. Thanks zZounds for enabling me to purchase this guitar. Your payment plans help so many people afford the gear of their dreams.

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Verified Customer zZounds has verified that this reviewer made a purchase from us.

I received this guitar as I did many other orders from zZounds. This order however, was the exception to my typical experience with zZounds. Which has up until now been quite good. This will be a negative review. And sometimes, you have to take the good with the bad. After unpacking, and upon opening the case, I was immediately heartbroken. The very first thing I saw were smudged finger prints all over the top. This is a $4000 guitar. A Custom Shop guitar at that...After lifting it out from the case, I turned it over. Swirl marks everywhere. No High gloss buffed polish here. (later, I tried to buff those out by hand, And I was unable to do it. And decided to just leave it be, as I'd already decided to return it.) Pick marks on the pickguard. On the Fretboard, on the bass side, beginning at the 14th fret and extending out to the end of the fretboard at the body, it appears to be a long splinter. Where a piece of wood became removed from the fretboard. And it was simply painted over. This one Really got to me!!On the treble side, where the neck joins the body, at that joint, well, I'm not sure what it is. But it ain't supposed to be there. An area where the paint has this white looking crud. I didn't touch it. As it might make it worse.I called zZounds. Expressed my disbelief and displeasure. And I asked, "...don't you guys open these before shipping? You don't inspect them? You're not looking out for your clients? You just ship them without checking them?"The answer I got was "...No. We pull them out of inventory and ship them".I guess I've been lucky all these years.Not to mention, Gibson QC. Really!!!This is a Gibson Custom Shop Guitar!!Well... I really don't know who I'm more disappointed in Gibson or zZounds. It's obvious to me now that ordering from zZounds is a crap shoot. Buying a Gibson ain't what it used to be. Yes, I've heard the recent stories. But it never happened to me with Gibson. I've never had bad luck with Fender though. There's still that.Buyer beware!!

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