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I have to say this cab is the nicest cab I’ve ever owned and I’ve had a lot of different cabs. Out of the box this thing sounds great! I will say that it weighs a metric ton but it’s built like a tank that could possibly survive a nuclear blast. I know that the sound is only going to get better over time as the V30’s break in. Not sure if these are the new UK V30’s but sound much better than those from the recent past. On a side note, this cab already comes with the casters which I was pleased about even though I ordered a set of Ernie Ball casters. That should be put in the description for future buyers. Can’t say anything about the ENGL support as I haven’t needed to contact them.