This is the best analog delay pedal on the market. The modulation effects, the ability to do over the top effects, and simply having a great echo/delay sound that sounds so natural and smooth. I'd have a hard time playing without it now that I have it.

chorus/vibrato, delay time, feedback, level, & blend knobs. echo & dry outputs. great assembly of components in that there is enough to fiddle with to get some great sounds & inspire creativity, but not so many that it's difficult to figure out.

spend an hour or so fiddling with it and you'll find your delay sound, and many others that you've never thought of before. there is a slight learning curve but you get used to the thing quickly.

My pedal is flawless, great solder work & great componants, great finish. Just what I expect from one of my favorite pedal making companies.

Pricey but worth the extra money, this blows away anything in its price range & most any other delay pedal out there.

never had to contact them as i've never had issues with their pedals.

It's a classic, great features, very distinctive look, & once you hear about your favorite artists using it, you'll be wanting one too. One of the few pieces of gear that I've bought that have become an essential part of my setup.

Occasionally gigging musician

Post-Rock, Electronic, Shoegazer, Experimental

I own an original and a new model. They do sound different but one is not better than the other. The older model is warmer. The new one is the one I use out most often. It is smaller so it fits better on my pedal board. Overall the sound is spot on. I own 4 other delay pedals. This is definitely the best analog delay I have ever played. That's the reason I own 2. I use the other one for a backup but I haven't needed it.

The chorus and vibrato give this delay much more character without being gimmicky. This is something you will use. I leave it on about 85% of the time.

It will take you about 30 minutes to dial in the 3 or 4 sounds most players use. The Pink Floyd sound is right on along with the eight note repeat. It sounds different than other delays but in a good way. This is a pedal you will tinker with when you are gigging with it. The pedal is very musical. I don't think I could play out without it.

The older models are definitely not the best build quality out there among delay pedals. The new ones are noticeably better constructed. If you open up the chassis you will notice much neater solder joints along with wire routing and management.

There is absolutely no reason this model should retail for $310++. This is technology from the 80s. Little has changed from the original models. The new ones are not boutique quality but they are priced like they are.

I've only emailed them. Had a problem with the older unit. They referred me to an awesome repair shop local to me that I have used on other items since. No issues with the new one.

Once you overcome the price issue, this is a pedal that you will definitely use. Buy it. You will love it and you will use it. I use it on all kinds of music and it just works. This is the best delay pedal I have ever owned and played..

Active Musician

Rock

I have used this pedal faithfully for about 8 years now... This is a basic analog delay with the added features of a funky deep chorus and a vibrato that is like watery sounding. The best thing about this pedal is the fact that the delay volume is not a volume at all but a crossfade...which means you can have 100% wet or dry for what ever purpose...This is one of very few pedals with this added feature

Get The kind with a built in cord.

The pedal can stand up to a nuclear blast......although I had a capacitor come loose once..but I just re-soldered it

The prices for this pedal should come down a bit considering the technology is from about 1971......200 bucks msrp. is too much

Never contacted them

If I could stick it in the input of this pedal ...I would..

Active musician

experimental