Submitted September 8, 2015 by Kuya Ka in Toledo, OH
"Zzounds Payment Program and no hassle exchange program"
zZounds has verified that this reviewer made a purchase from us.
Recently I purchased a Cordoba GK Studio series guitar through zZounds. this was my first purchase with them, and I purchased it through their 4-payment plan program. When I received the guitar, I noticed that the guitar had two dents in the wood work, one on each side of the sound hole. I later discovered a short in the electrical wiring within the guitar plug. I notified zZounds of the discrepancies, and without any hesitation they sent me a free UPS return label and assured me that as soon as the item was returned to UPS and scanned, they would send me a replacement. zZounds lived up to their word. Within days, I received the replacement guitar that was in perfect condition. I couldn't be happier with their customer service.
I have to further give them great thanks for their zero interest payment program. As a working musician unable to get credit anywhere, zZounds steps up to the plate and offered me the guitar I've been wanting for years but couldn't afford. Their "Pay as you Play" program is hassle free, didn't rely on credit score, and I was accepted by zZounds where every other mega-musician store turned me down. For this, I am now a loyal fan of zZounds and will be a returning customer soon, making them my #1 place to supply my music business.
3 years as Recording Artist and Performer, performing World Inspired Spanish Guitar
Spanish Guitar, Flamenco, Rhumba
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