A temporary customer reference number is assigned to each customer only while they are shopping on
zZounds.com. If you call our customer service department for assistance, this number makes it easier
for us to answer any questions you have about products, services or purchases.
I’ve had them for about 10 months now. And the right earphone is having major issues with the cord where my audio will cut out totally for awhile and then just come back. I love them. Really. But the cord is too thin and definitely is wearing out. I didn’t want to buy a ten doller set of headphones every month so buying one for 100 that only lasts ten months didn’t seem to make a difference in comparison to the $10 ones. Sadly.I haven’t called the warranty yet but I will update the post when I have.