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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has proven over the 5 years I've been doing business with them, to be genuinely concerned about my needs, my concerns, and helping me meet my needs and the needs of my band." - Customer on February 11
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Denon DJ Prime 4 Standalone DJ System
(1)
New from $1,799.00 SAVE 28%
Like New $1,424.00 SAVE 43%
or 12 payments
of $149.92
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In Stock
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Craft a performance with the all-in-one, fully standalone Denon DJ Prime 4. Its multiple media sources and advanced effects keep the party going all night. Learn more...
Denon DJ MC7000 Professional DJ Controller
New from $799.00 SAVE 31%
or 12 payments
of $66.58
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The little brother to the Denon MCX8000, this 4-channel Serato DJ controller has two USB ports so two DJs can connect two laptops and switch off seamlessly. Learn more...
Denon DJ MCX8000 Professional DJ Controller
(4)
New from $1,299.00 SAVE 27%
Like New $924.95 SAVE 48%
or 12 payments
of $108.25
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Lose the laptop! Plug in a USB stick, and your Serato DJ crates appear with all your hot cue points intact on the MCX8000's two huge hi-definition displays. Learn more...
Denon DJ MC-4000 Professional DJ Controller
Denon DJ MC-4000 Professional DJ Controller
(4)
New from $399.00 SAVE 38%
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of $49.88
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With 100mm pitch faders, independent booth level control and an easy-to-use dashboard, the Denon MC-4000 DJ controller punches well above its weight. Learn more...
Denon DJ SC5000 Prime Professional Media Player
(1)
New from $1,099.00 SAVE 63%
Like New $984.95 SAVE 67%
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of $91.58
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Up your DJ game with an 8" metal jog and 7" multi-touch screen. Import iTunes or Serato crates, then mix 2 decks on just one SC5000 with dual-layer playback. Learn more...
Denon DN-300CR Professional CD Recorder
Denon DN-300CR Professional CD Recorder
New from $299.00
or 8 payments
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Record to CD-R and CD-RW like a pro. The robust rackmount DN-300CR offers top-shelf audio performance, CD-TEXT, and optical Toslink and coaxial digital I/O. Learn more...
Denon DJ SC-5000M Prime Professional Media Player
New from $1,499.00 SAVE 50%
Like New $1,264.00 SAVE 57%
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Denon added a motorized 7" platter to the SC-5000 Prime media player to create the SC-5000M. Get the old-school vinyl feel and the flexibility of software. Learn more...
Denon DJ X1800 Prime Professional DJ Mixer
(1)
New from $999.00 SAVE 66%
Like New $829.95 SAVE 72%
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The perfect match for SC5000 decks or VL12 turntables, Denon's pro-level 4-channel DJ club mixer gives you 4 phono/line channels and 2 USB audio connections. Learn more...
Denon DJ DS1 Serato DVS Interface
Denon DJ DS1 Serato DVS Interface
(2)
New from $349.00 SAVE 30%
Like New $319.95 SAVE 35%
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of $43.63
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Scratch your digital music collection with DVS! Denon's DS1 interface connects two vinyl turntables (or CDJs) to your computer running Serato DJ software. Learn more...
Denon Audio Commander Compact PA System
(3)
New from $749.00
Like New $644.95 SAVE 13%
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This smart portable PA comes with wireless handheld and headset microphones, two XLR-1/4" inputs, a Bluetooth receiver, and a rechargeable battery built in. Learn more...
Denon Commander Sport Portable PA System with Wireless Microphone
Denon Commander Sport Portable PA System with Wireless Microphone
New from $549.95
or 8 payments
of $68.74
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This under-26-pound all-in-one PA speaker includes a handheld wireless mic, XLR/TRS mic/line input, rechargeable battery, Bluetooth/SD/USB player, and more. Learn more...
Denon DJ VL12 Prime Direct-Drive Turntable
(1)
New from $899.00 SAVE 30%
Like New $774.95 SAVE 40%
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In Stock
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This direct-drive DJ turntable has it all: a quiet isolated motor, switchable torque, true quartz lock -- even eye-catching RGB lighting on the platter edge. Learn more...
Denon DJ PRIME Go Smart DJ Console
New from $999.00 SAVE 33%
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Preorder Today
Prep and perform sets anywhere with the Denon DJ PRIME Go, a smart DJ console with a multi-gesture touchscreen, Wi-Fi streaming, and creative beat effects. Learn more...
Denon DJ SC6000 PRIME Media Player
New from $1,499.00 SAVE 34%
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No laptop needed! With Wi-Fi streaming, HDD storage, and a 10" touchscreen, the Denon DJ SC6000 PRIME is a powerful, versatile all-in-one DJ solution. Learn more...
Denon X1850 PRIME DJ Mixer
New from $1,099.00 SAVE 31%
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With smooth faders, expressive EQs, a comfortable layout, and auto-quantized BPM effects, the Denon X1850 PRIME adds polish and excitement to your DJ sets. Learn more...
Denon DJ PRIME 2 Standalone DJ System
New from $1,399.00 SAVE 26%
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Unlock new possibilities with the Denon PRIME 2 standalone DJ system. Its next-generation beat-slicing and effects add originality and finesse to any DJ set. Learn more...
Denon DJ SC6000M PRIME Media Player
New from $1,699.00 SAVE 26%
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of $141.58
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No laptop needed! With an 8.5" motorized platter, Wi-Fi streaming, and a 10" touchscreen, the Denon DJ SC6000M PRIME is a powerful all-in-one DJ solution. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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