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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great customer service, selection and fast shipping. Their financing can be a life saver for working pro musicians." - Customer on October 14, 2020
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Evans SoundOff Tom Batter Mesh Drumhead
Evans SoundOff Tom Batter Mesh Drumhead
New from $11.95 SAVE 54%
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Get all the feel, without the sound! The Evans SoundOff batter drumhead makes low-volume practice or an electronic trigger setup possible with a quiet mesh. Learn more...
Evans SoundOff Rock Drum Mute Set
Evans SoundOff Rock Drum Mute Set
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Need to quiet down your kit? The Evans SoundOff drum rock mute pack deadens the sound of your drums with durable pads that are built to take a beating. Learn more...
Evans EQ Pad Bass Drum Muffling Pad
Evans EQ Pad Bass Drum Muffling Pad
(2)
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Don't kill your kick drum sound with blankets or pillows -- control it with this adjustable, hinged Evans EQ Pad bass drum muffling pad. Learn more...
Evans Sound Off Tom/Snare Silencer
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Keep up your chops without all the noise! The Evans Sound Off tom/snare silencer reduces stick response sound but is durable enough for the heaviest hitters. Learn more...
Evans E-Ring Rock Drumhead Pack
Evans E-Ring Rock Drumhead Pack
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Put drum overtones in the past! The Evans E-Rings in this pack sit on the surface of your drumheads, dampening overtones and flattening out your sound. Learn more...
Evans EQ PB2 Nylon Double Pedal Patch
Evans EQ PB2 Nylon Double Pedal Patch
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This non-slip black nylon bass drum patch softens the attack of your double bass pedal and strengthens the drumhead without affecting sustain or low-end. Learn more...
Evans SoundOff Bass Batter Mesh Drumhead
New from $29.95 SAVE 56%
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Turn your kick sound off! The Evans SoundOff bass batter drumhead is an all-mesh-design drumhead that allows for an incredibly low volume output when struck. Learn more...
Evans Sound Off Cymbal Silencer
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Play your favorite cymbal anywhere! The Evans Sound Off cymbal silencer reduces your cymbal volume for practice at home without upsetting the neighbors. Learn more...
Evans EQ PB1 Nylon Single Pedal Patch
Evans EQ PB1 Nylon Single Pedal Patch
New from $5.95 SAVE 50%
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Strengthen the head and slightly soften attack, without sacrificing sustain or low-end, with the non-slip, nylon bass drum pedal patch from Evans Drumheads. Learn more...
Evans ERSTANDARD E-Rings Standard Pack
Evans ERSTANDARD E-Rings Standard Pack
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Eliminate annoying resonances or over-ringing in your drums -- and make tuning easier -- by simply placing these E-Rings on top of your drumheads. Learn more...
Evans E-Ring Fusion Drumhead Pack
Evans E-Ring Fusion Drumhead Pack
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Tuning got you down? The Evans E-Ring Fusion drumhead pack "floats" on the surface of your drumhead to allow for easier tuning and controls pesky overtones. Learn more...
Evans EQ AF Kevlar Single Pedal Patch
Evans EQ AF Kevlar Single Pedal Patch
New from $8.95 SAVE 50%
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Save your kick drum from wear by attaching this patch to your drumhead. It lengthens the life of your drumheads without sacrificing tone. Learn more...
Evans Sound Off Universal Bass Drum Mute 18-26"
Evans Sound Off Universal Bass Drum Mute 18-26"
New from $44.95 SAVE 39%
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Turn off that bass boom! The Evans Sound Off bass drum mute is a universal attachment that significantly reduces the volume response of your kick drum. Learn more...
Evans ERSNARE E-Rings Snare Overtone Ring Pack
Evans ERSNARE E-Rings Snare Overtone Ring Pack
New from $9.95 SAVE 41%
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Clean up the tone of your drums with these E-Rings from Evans. These rings dampen the resonance of the drum head, allowing for a more focused and drier tone. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We'll wait on your money so you don't have to wait for your gear!

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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses across the U.S., so most shipments arrive in 2 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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