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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is amazing. I've bought at least ten of my guitars from these fine folks and they've never let me down once. Love 'em." - customer on May 25, 2019
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Nady DW-22 Dual Transmitter Digital Wireless Vocal Microphone System
Nady DW-22 Dual Transmitter Digital Wireless Vocal Microphone System
(1)
New from $149.99 SAVE 28%
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of $25.00
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Reinforce two voices with this dual wireless handheld microphone system. With 24-bit digital clarity and the UHF 900 MHz band, it's easy to get great sound. Learn more...
Nady U-81 Octavo LT/O Wireless Handheld Microphone System
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New from $699.99 SAVE 22%
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of $58.34
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Need a high-quality, hassle-free wireless system? The Nady U-81 Octavo transmits clear audio across UHF frequencies for up to 8 independently-mixable mics. Learn more...
Roland VT-4 Voice Transformer
Roland VT-4 Voice Transformer
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New from $229.99
or 6 payments
of $38.34
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Transform your vocals in real time with Roland's VT-4 -- from subtle reverbs and delays, to mind-bending hard-tuning, robotic vocoder and megaphone effects. Learn more...
Fishman SA330x Performance Audio System
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New from $799.95 SAVE 35%
Like New $734.95 SAVE 40%
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Tuned for voice and acoustic instruments, the Fishman SA330x's unique 2-way line array system fills any small- to medium-sized venue with crisp, clear audio. Learn more...
Nady 4W-1KU HT 4-Channel Handheld Wireless Microphone System
New from $699.99 SAVE 36%
Like New $644.95 SAVE 41%
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With 4 handheld microphones and frequency-agile UHF operation on 1000 selectable channels, this 4-channel Nady wireless system is reliable and simple to use. Learn more...
Nady DW-22 Dual Transmitter Digital Wireless Handheld and Lavalier Microphone Combination System
Nady DW-22 Dual Transmitter Digital Wireless Handheld and Lavalier Microphone Combination System
New from $149.99 SAVE 28%
Like New $139.95 SAVE 33%
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Run a handheld mic and clip-on lavalier simultaneously with this combination wireless system. Digital audio + the UHF 900 MHz band = clear, reliable signal. Learn more...
Rupert Neve Designs RNDI Active Transformer DI
Rupert Neve Designs RNDI Active Transformer DI
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Plug into a pro DI box! With Neve-designed transformers and class-A biased discrete FET amplifiers, the RNDI makes the most of any instrument or line source. Learn more...
Nady DKW-Duo HT Dual Handheld Microphone VHF Wireless System
Nady DKW-Duo HT Dual Handheld Microphone VHF Wireless System
New from $59.99 SAVE 25%
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Keep your karaoke party free of cord tangles, or just simplify your stage setup and go wireless with the Nady DKW-Duo HT dual handheld VHF wireless system. Learn more...
Nady DKW3GT Guitar and Bass Wireless System
Nady DKW3GT Guitar and Bass Wireless System
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of $10.00
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Rock freely with this wireless system from Nady. It boasts excellent audio quality, wide dynamic range and a 300-ft line-of-sight operation range. Learn more...
K&M 21367 Adjustable Ring Lock M20 Sub Pole
K&M 21367 Adjustable Ring Lock M20 Sub Pole
New from $109.99 SAVE 18%
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Set up your sub-sat PA on this adjustable ring lock pole from K&M. The spring-loaded bolt and locking screw makes it easy to adjust height and keep it set. Learn more...
Roland BA-330 Stereo Portable Amplifier
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Portable yet powerful, the Roland BA330 can run on either AC power or AA batteries -- plus it features custom-designed speakers for wide stereo sound. Learn more...
Nady DKW-DUOLT Dual Lavalier Wireless Microphone System
Nady DKW-DUOLT Dual Lavalier Wireless Microphone System
(5)
New from $79.99 SAVE 20%
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You are now free to move around the stage with this wireless microphone system. This system has special circuitry that eliminates annoying interferences. Learn more...
Nady U-41 QUAD LT UHF Wireless Lavalier Microphone System
Nady U-41 QUAD LT UHF Wireless Lavalier Microphone System
New from $399.99 SAVE 14%
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The Nady U-41 Quad system gives you 4 channels of wireless, 4 bodypacks and clip-on microphones, and a one-rack-space receiver with 4 individual XLR outputs. Learn more...
Nady U-41 QUAD HT UHF Handheld Wireless Microphone System
Nady U-41 QUAD HT UHF Handheld Wireless Microphone System
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New from $399.99 SAVE 14%
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With 4 handheld wireless microphones and a single-rack-space 4-channel receiver, this Nady U-41 UHF system is perfect for reinforcing up to 4 vocalists. Learn more...
Nady 8W-1KU HT 8-Channel Handheld Wireless Microphone System
New from $1,299.99 SAVE 35%
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Go wireless! This 8-channel Nady system gives you 8 handheld vocal microphones and 1000 user-selectable UHF frequencies, with auto-scan for clear channels. Learn more...
Nady DW-11 HT Single Transmitter Digital Wireless Handheld Microphone System
Nady DW-11 HT Single Transmitter Digital Wireless Handheld Microphone System
New from $99.99 SAVE 33%
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Go cord-free with Nady's affordable DW-11 HT digital wireless system. This set includes a handheld vocal microphone and a receiver with XLR and 1/4" outputs. Learn more...
Nady PEM1000 UHF Wireless In-Ear Monitor System
Nady PEM1000 UHF Wireless In-Ear Monitor System
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New from $329.99 SAVE 23%
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Wireless in-ear monitoring is within reach with this budget-friendly Nady system, including bodypack receiver, UHF transmitter, and miniature earbuds. Learn more...
Nady DW-11 Single Transmitter Digital Wireless Headset System
Nady DW-11 Single Transmitter Digital Wireless Headset System
New from $109.99 SAVE 31%
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of $18.34
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Perfect for active presenters that need their hands free, this Nady wireless system includes a headset microphone, digital LT bodypack, and DW-11 receiver. Learn more...
Nady DW-11 Single Transmitter Digital Wireless Lavalier System
Nady DW-11 Single Transmitter Digital Wireless Lavalier System
New from $99.99 SAVE 33%
Like New $92.95 SAVE 38%
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of $16.67
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Go wireless for an affordable price. Nady's DW-11 lavalier system includes a single-channel digital wireless receiver, LT bodypack and clip-on lav mic. Learn more...
Nady SMHT100 CenterStage Satellite 100 UHF Wind Instrument Wireless System
Nady SMHT100 CenterStage Satellite 100 UHF Wind Instrument Wireless System
New from $219.99 SAVE 34%
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of $36.67
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Brass and wind players: Reinforce your sound with this wireless microphone! Nady's SMHT-100 transmitter clamps to your horn's bell -- no bodypack necessary. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZS-N8CQ. Llame Gratis en Español: 844-432-7449
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!