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  • Sat, Sun 9:00AM - 10:00PM
We're open & shipping orders everyday. Everything ships free. 95%+ of orders arrive in 1 - 2 days.
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

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Ibanez Steve Vai PIA Electric Guitar (with Case)
New from $3,499.99 SAVE 24%
or 12 payments
of $291.66
details
Preorder Today
Consider paradise found! The Ibanez Steve Vai PIA guitar is Vai and Ibanez's collaboration, and offers the highest quality design in aesthetic and sound. Learn more...
Fender Custom Limited Edition 51 NoCaster Heavy Relic Electric Guitar (with Case)
The Fender Custom Shop has done it again with this beautifully distressed NoCaster. A Tele in every way but the name, this guitar is overflowing with mojo. Learn more...
Laney LA100BL 50th Anniversary Guitar Amplifier Head (100 Watts)
 
Like New $3,489.00
Only 1 Left!
Free 2-Day Shipping
The Laney LA100BL is a faithful, hand-built, point-to-point wired reissue of the original amp used by Tony Iommi at the beginning of Black Sabbath's career. Learn more...
Ibanez J Custom RG8520LTD Electric Guitar (with Case)
New from $3,499.99 SAVE 24%
or 12 payments
of $291.66
details
Preorder Today
Made in Japan by Ibanez's finest luthiers, this j.custom model offers the finest tonewoods, hardware, and pickups to create an instrument of players' dreams. Learn more...
Fender Custom Shop Limited Edition '50s Telecaster Thinline Relic Electric Guitar (with Case)
This Fender Custom Shop '50s Telecaster Thinline is loaded with a Broadcaster bridge pickup for that snarl that every Telecaster should have. Learn more...
Fender Custom Shop Postmodern Journeyman Relic Telecaster Electric Guitar (with Case)
This Telecaster is an absolute show-stopper! Featuring a 9.5-12" compound-radius fretboard, this axe can deliver that Tele twang all the way up the neck. Learn more...
Fender Custom Shop 1965 Journeyman Relic Stratocaster (with Case)
New from $3,999.00
Only 1 Left!
Free 2-Day Shipping
Vintage features blended with modern upgrades make this Strat a unique addition to any collection, and the broken-in feel makes this guitar feel at home. Learn more...
Fender Custom Shop Limited Edition 1964 Jaguar Lush CC Electric Guitar (with Case)
With period-correct hardware, vintage-style pickups, and an aged-but-not-worn finish, the Fender Custom Shop 1964 Jaguar Lush CC electric oozes authenticity. Learn more...
Tonewoods and hardware combine like notes in a symphony to form an embodiment of U.S. luthiery and rock 'n' roll -- the Fender Custom '60s Relic Telecaster. Learn more...
Fender Custom 1956 Strat Heavy Relic Electric Guitar, with Maple Fingerboard (with Case)
Looking like a well-loved instrument from Fender's golden age, this Custom Shop Strat features a heavily aged ash body with a premium quartersawn maple neck. Learn more...
Fender American Acoustasonic Telecaster Exotic Electric Guitar (with Case)
Fender American Acoustasonic Telecaster Exotic Electric Guitar (with Case)
New from $3,999.99
In Stock
Free 2-Day Shipping
Featuring a 4A figured koa top and korina body, this Fender American Acoustasonic Telecaster is a real show-stopper that continues to push the envelope. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZS-0WRT. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $79+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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