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Customer Kudos "zZounds delivers fast and great customer service and who doesn't like zero % financing with the play now pay later program!" - Customer on February 26, 2020
Most-Loved Gear: What zZounds customers are crazy about

The Gear zZounds Customers Love Most

Love Letters From Our Customers to Their Favorite Gear

Have you ever picked up an instrument that really made your heart flutter? On Valentine's Day, we here at zZounds like to celebrate a special kind of love: the bond between a musician and their gear.

Some of our customers adore their guitars, amps, synths, and even studio monitor speakers so much, they've actually written love letters -- in the form of the reviews they've posted on zZounds. Check out what these happy customers have to say about their faves!

See more top-reviewed gear in the All-Star Gear Guides »

Most Loved Acoustic Guitar: Martin 000-15M

Our Customer's Love Letter:
"There's nothing like a Martin! All I can say is that this guitar is worth every dime you spend on it...When you first play it you will fall in love with this guitar, what a sound it has from heavy strumming to light picking and fingerstyle! It's amazing. The action is low and the neck is so comfortable, perfect setup right out of the box!"
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Most Loved Electric Guitar: Epiphone Les Paul Custom PRO

Our Customer's Love Letter:
"I got the guitar of my dreams! When I opened & unwrapped the package I was speechless...no words can accurately describe the beauty of the instrument upon first sight. After I tuned it through my Vox Tonelab SE plugged into two Lake Placid Blue Fender Frontman 25s & engaged the sound, I was absolutely floored...Is this guitar as good as a Gibson Les Paul Custom? I think it's even better!"
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Most Loved Pedal: MXR EVH Phase 90 Eddie Van Halen Phaser

Our Customer's Love Letter:
"Absolutely NAILS the early Van Halen tones...Very dynamic, musical, sensitive to the player's touch, and noiseless. The "script" setting is even more rounder, mellower, and warmer than an orange Phase 90 with the R28 mod; I know because I own both and A/B'd them...Eddie Van Halen fans, especially those of the early/Roth years, should buy this phaser immediately! You will absolutely love it!"
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Most Loved Drum Kit: Pacific Drums Concept Maple Drum Shell Kit

Our Customer's Love Letter:
"Phenomenal! Everything about this kit screams quality. I purchased this kit to replace my PDP CX5 and have been very happy with it. I also added a full rack, DW's STM mounts to the 14- and 16-inch floor toms and a second bass drum. Of course no kit can be complete without cymbals so I'm running Sabian AAX all around with Wuhan chinas. This beauty sounds like an opera singer performing the most beautiful love song ever written...As far as I'm concerned, this is professional grade."
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Most Loved Bass: Fender Deluxe Active Precision Special

Our Customer's Love Letter:
"This bass is everything I ever wanted. Jazz spec neck, P body, both P and J pups, active passive switch, all at an affordable price. This thing performs. I've used it for two shows and one studio gig now and have numerous comments on how my sound has gone to a new level from the J Bass I used to use."
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Most Loved Synthesizer: Moog Grandmother Analog Keyboard Synth

Our Customer's Love Letter:
"This synth really is awesome and has so many sonic capabilities...Creating interesting and usable sounds has been insanely fun and really puts me in a trance sometimes when I dim the lights and get in the zone. Low or high frequencies sound very pure and clean...I just love everything that comes out of this synth. It's pretty much impossible to make a bad sound."
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Most Loved Microphone: Neumann KMS 105 Pro Stage Condenser

Our Customer's Love Letter:
"I would never want to sing with anything else...It gives me such confidence because I feel it makes me sound so much better than I am. The clarity is amazing and I have a soft voice and it picks up the low notes that I cannot push through any other mic as well. I simply LOVE IT and say it is worth every single dollar!"
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Most Loved Headphones: Sennheiser HD600

Our Customer's Love Letter:
"I've listened to Mahler's 8th and heard pages turning and the bow scraping across the string of the bass while the flutists take a breath. I've listend to King Crimson and heard the tip of the stick strike the cymbal while the lowest of the lows growls from the Chapman stick. The sound is crisp and full...I have it and I'm keeping it."
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Most Loved Studio Monitors: Kali Audio LP-6

Our Customer's Love Letter:
"These new Kali Audio Monitors are amazing! They blow away every other company in this price range and higher! Right out of the box they give such simple instructions for the best setup depending on the room. I’ve been working in studios in LA & Nashville for years, and never found monitors I completely love until now! Thank you Kali!"
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Most Loved Groovebox: Akai MPC X Music Production Workstation

Our Customer's Love Letter:
"You should be ashamed of yourself for questioning if you should purchase this masterpiece...the MPC X. A brand new perspective to the field of laptop beat-making...It feels great to not have to depend on anything but creativity to make a machine run. I'm in love!"
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We approve everyone, with very few exceptions, as long as we can verify your identity.
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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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