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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Never had an issue with zzounds, also the financing is better than anywhere else." - Customer on February 8
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Karaoke

Amp up your party with these crowd-pleasing karaoke machines and accessories. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Singtrix SGTXCOMBO2 Karaoke Portable Family Bundle
Singtrix SGTXCOMBO2 Karaoke Portable Family Bundle
New from $349.99
or 8 payments
of $43.75
details
In Stock
Free Ground Shipping Free Ground Shipping
Singtrix is the world's first smart karaoke, designed by musicians to make singing fun for everyone. From the creators of Guitar Hero, Singtrix is once … Learn more...
VocoPro ProjectorOKE CD+G/Bluetooth Karaoke System
VocoPro ProjectorOKE CD+G/Bluetooth Karaoke System
New from $159.00 SAVE 20%
or 6 payments
of $26.50
details
In Stock
Free 2-Day Shipping
Got karaoke tracks on CD+G discs? With its built-in LED projector, VocoPro's ProjectorOKE system displays lyrics and graphics on the wall at your next party. Learn more...
VocoPro DVX-890K Multi-Format Digital Key Control Karaoke Player
VocoPro DVX-890K Multi-Format Digital Key Control Karaoke Player
New from $199.00 SAVE 23%
Like New $119.95 SAVE 53%
or 6 payments
of $33.17
details
In Stock
Free 2-Day Shipping
Master compatibility with the DVX-890K -- this multi-format player can play DivX files, VCDs, CD+Gs, Mp3s, Photo-CDs and even DVDs. Learn more...
VocoPro Karaoke Thunder 1500 Powered Party PA Speaker (with Lights)
VocoPro Karaoke Thunder 1500 Powered Party PA Speaker (with Lights)
New from $279.00 SAVE 17%
or 6 payments
of $46.50
details
In Stock
Free 2-Day Shipping
See the music! The VocoPro Karaoke Thunder 1500 combines a powered speaker with a music-synced DJ light show. Includes wireless streaming and battery power. Learn more...
Altec Lansing Party Star Bluetooth Karaoke Speaker
Altec Lansing Party Star Bluetooth Karaoke Speaker
New from $99.95 SAVE 37%
or 6 payments
of $16.66
details
In Stock
Free 2-Day Shipping
The Party Star has all you need to get the karaoke party started: a 4" speaker with lights, Bluetooth connectivity, CD player, wired mic and more! Learn more...
VocoPro DA-1000 PRO 3-Mic Digital Echo Mixer
VocoPro DA-1000 PRO 3-Mic Digital Echo Mixer
New from $189.00 SAVE 20%
Like New $164.95 SAVE 30%
or 6 payments
of $31.50
details
In Stock
Free 2-Day Shipping
Digital Echo, Delay and Repeat controls, Vocal Cancel and Partner functions make the DA-1000 PRO a premium choice for anyone needing a karaoke mixer. Learn more...
VocoPro DVX-668K Multi-Format Karaoke Player
VocoPro DVX-668K Multi-Format Karaoke Player
New from $149.00 SAVE 16%
Like New $129.95 SAVE 27%
or 6 payments
of $24.83
details
In Stock
Free 2-Day Shipping
Listen and sing along with your favorite songs. This multi-format karaoke player reads popular formats such as DVDs, CDs, MP3s, CD+G, and DivX. Learn more...
VocoPro DKP-MIX Digital Karaoke Player with Microphone Mix
VocoPro DKP-MIX Digital Karaoke Player with Microphone Mix
New from $249.00 SAVE 16%
or 6 payments
of $41.50
details
In Stock
Free 2-Day Shipping
Host your next karaoke night with ease. The VocoPro DKP-MIX karaoke player features dual mic inputs, built-in effects and multi-format playback options. Learn more...
Singtrix SGTX2 Karaoke Party Bundle Stadium Edition 2nd Gen
Singtrix SGTX2 Karaoke Party Bundle Stadium Edition 2nd Gen
New from $399.99
or 8 payments
of $50.00
details
Coming Soon
Sing like the pros with the Singtrix Karaoke Party Bundle Stadium Edition -- featuring everything you need to plug & play and get the party started! Learn more...
VocoPro Pop-Up Oke All-In-One Wireless Karaoke Microphone
VocoPro Pop-Up Oke All-In-One Wireless Karaoke Microphone
(1)
New from $34.00 SAVE 17%
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
VocoPro's Pop-Up Oke is an all-in-one wireless Bluetooth karaoke mic and light show speaker that makes impromptu karaoke parties a very real possibility. Learn more...
VocoPro Karaoke Thunder 1200 Powered Party PA Speaker (with Lights)
VocoPro Karaoke Thunder 1200 Powered Party PA Speaker (with Lights)
New from $219.00 SAVE 15%
or 6 payments
of $36.50
details
In Stock
Free 2-Day Shipping
Light up the party! The VocoPro Karaoke Thunder 1200 powered party PA speaker-and-light system adds visual interest to any small- or medium-sized venue. Learn more...
Singtrix Dynamic Hypercardioid Vocal Microphone
Singtrix Dynamic Hypercardioid Vocal Microphone
New from $49.99
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
Tuned specifically for Singtrix effects, this professional-quality dynamic hypercardioid microphone is the perfect add-on to your Singtrix karaoke system! Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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