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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Zounds has the best customer service, they went above and beyond to help me get the best guitar for me!" - Customer on February 1, 2019
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Connectors

Making your own cables? Soldering new snake ends? You'll need some connectors. From Speakon to XLR, right-angle 1/4" plugs to wall panels, zZounds has what you need. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Neutrik NL4FX Connector, 4-pole speakON
Neutrik NL4FX Connector, 4-pole speakON
New from $7.95 SAVE 33%
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Build your own 4-pole SpeakON cables with these top-quality Neutrik SpeakON plugs -- the industry standard connector for amplifer/speaker connections.... Learn more...
Switchcraft Right Angle 1/4" TS Connector
Switchcraft Right Angle 1/4" TS Connector
New from $3.95 SAVE 34%
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Building your own guitar cables? This Switchcraft right-angle L-shaped plug has large terminals for easy wiring, and its three pieces are simple to assemble.... Learn more...
Neutrik NL4MP 4-Pole Panel Mount
Neutrik NL4MP 4-Pole Panel Mount
(4)
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You'll get a crystal-clear sound when you use this Neutrik Speakon chassis with silver-plated contacts to connect your Speakon cables to a supported source.... Learn more...
Neutrik NYS224 2-Conductor TS 1/4 Male Connector
Neutrik NYS224 2-Conductor TS 1/4 Male Connector
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Upgrade your cables with these sturdy 2-conductor 1/4" male connectors from Neutrik. These plugs are easy to install and built to last.... Learn more...
Neutrik NC3MXX XLR Male Connector
Neutrik NC3MXX XLR Male Connector
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These Neutrik XLR male connectors are an update to a classic, with an easy-to-assemble design, die-cast zinc shell, and improved cable strain relief.... Learn more...
Neutrik NC3FXX XLR Female Connector
Neutrik NC3FXX XLR Female Connector
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Build XLR cables with authentic Neutrik connectors. This female XLR plug has an ergonomic design with a large metal latch and durable die-cast zinc shell.... Learn more...
Neutrik NYS228 3-Conductor TRS 1/4 Male Connector
Neutrik NYS228 3-Conductor TRS 1/4 Male Connector
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Neutrik's 3-conductor TRS 1/4" male connector comes in handy for a variety of applications, from guitar and audio, to snakes, speakers, and amplification.... Learn more...
George L's Right Angle 1/4" Plug for .155 Cable
George L's Right Angle 1/4" Plug for .155 Cable
(6)
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Leave the soldering iron at home. George L's cable connectors let you fully customize your rig simply by tightening a plug around a cable end.... Learn more...
George L's Straight 1/4" Plug for .155 Cable
George L's Straight 1/4" Plug for .155 Cable
(1)
New from $31.95
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Build your own instrument cables quickly and easily with these nickel-plated plugs by George L -- no soldering required. All you need is a screwdriver.... Learn more...
Neutrik NL4MMX 4-Pole Line Coupler
Neutrik NL4MMX 4-Pole Line Coupler
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Link two NL2/4FC cables together, and lock the connection in place, with this NL4MMX 4-pole line coupler from Neutrik.... Learn more...
CBI XLR Female Panel Mount
CBI XLR Female Panel Mount
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Building a wall panel for a studio or venue installation? Repairing a snake stage box? Stock up on these CBI XLR female panel mounts for your mic channels.... Learn more...
Neutrik NC3MRX Right Angle Male XLR Connector
Neutrik NC3MRX Right Angle Male XLR Connector
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Building your own XLR cables? Build them at the right angle and the rotation you like, with these slim, low-profile L-shaped Neutrik male XLR plugs.... Learn more...
Hosa JMB-025 Jumbo 1/4" TS Connector
Hosa JMB-025 Jumbo 1/4" TS Connector
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If you're building heavy-duty speaker cables or instrument cables, pick up some of these 1/4" TS plugs. They're sized to accommodate large-diameter wire.... Learn more...
CBI XLR Male Plug
CBI XLR Male Plug
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Give life to your old, worn-out cables or just create your own with C.B.I.'s American-made XLR male connectors -- a must for the DIY musician or engineer!... Learn more...
Neutrik NL4FC 4-Pole Locking Speakon Cable Connector
Neutrik NL4FC 4-Pole Locking Speakon Cable Connector
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Build cables with the industry-standard connector: Neutrik NL4 Speakon plugs. These robust twist-latching connectors have Neutrik's chuck-type strain relief.... Learn more...
Hosa 1/4" TS Connector
Hosa 1/4" TS Connector
New from $3.00 SAVE 49%
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Building instrument cables? Stock up on these 1/4" TS plugs. Designed for unbalanced mono signals, they're ideal for guitar cables and speaker cables.... Learn more...
CBI XLR Male Panel Mount
CBI XLR Male Panel Mount
New from $3.95 SAVE 20%
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Only 2 Left!
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Install this male XLR panel mount to your studio wall, stage box, or anywhere you need to run balanced audio. CBI's tough build quality ensures long life.... Learn more...
Neutrik NP2X 1/4" TS Connector
Neutrik NP2X 1/4" TS Connector
New from $5.95 SAVE 28%
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Need to build instrument cables? Making some patch cables for unbalanced gear? These high-quality Neutrik 1/4-inch TS plugs will help you get the job done.... Learn more...
CBI Banana Plug Connector
CBI Banana Plug Connector
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Now hear this. C.B.I. Professional Wiring Systems' 2-conductor banana connector allows you to plug in your PA like a pro -- without having to pay like one.... Learn more...
Neutrik NP2RX 1/4" TS Right Angle Male Mono Connector
Neutrik NP2RX 1/4" TS Right Angle Male Mono Connector
New from $5.95 SAVE 14%
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Connect more with your music with Neutrik's 1/4" male mono TS connector, built with a diecast shell and precision-machined one-piece contacts.... Learn more...
1 - 20 of 23
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 209-KWC1. Llame Gratis en Español: 844-432-7449
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!