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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've had multiple orders with zZounds, and they all went flawlessly. Customer service has been nothing short of amazing thus far. Absolutely recommend at this point." - Customer on December 2, 2018
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Cioks

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Cioks AC10 Pedal Power Supply
Cioks AC10 Pedal Power Supply
New from $209.00
or 6 payments
of $34.84
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The AC10 is a member of CIOKS professional range of dedicated multi-output power supplies for effect pedals. Its two powerful AC sections with 800mA each offer volta... Learn more...
Cioks AC Rider Link Pedal Power Supply
Cioks AC Rider Link Pedal Power Supply
New from $119.00
or 6 payments
of $19.84
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The Cioks AC Rider link power supply is a superb solution for powering small pedal boards with a single pedal needing AC power source plus a mix of low current DC pe... Learn more...
Cioks DC10 Pedal Power Supply
Cioks DC10 Pedal Power Supply
New from $209.00
or 6 payments
of $34.84
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The Cioks DC10 is a professional multi-output power supply for effect pedals. It has 10 regulated and well-filtered DC outlets configured in 8 isolated sections. Wit... Learn more...
Cioks DC7 Pedal Power Supply
Cioks DC7 Pedal Power Supply
New from $229.00
or 6 payments
of $38.17
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The highly anticipated and long-awaited Cioks DC7 is the thinnest, most flexible and most unique power supply for powering effect pedals from the Danish power supply... Learn more...
Cioks Adam Link Pedal Power Supply
Cioks Adam Link Pedal Power Supply
New from $109.00
or 6 payments
of $18.17
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The Cioks Adam link is a small and very flat power supply for effect pedals with 4 isolated outlets. Being only 31mm high it fits under the flat Pedaltrain nano, min... Learn more...
Cioks Big John Link Pedal Power Supply
Cioks Big John Link Pedal Power Supply
New from $129.00
or 6 payments
of $21.50
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The Cioks Big John link is a small sized yet quite powerful power supply for effect pedals with 6 outlets configured in 4 isolated sections.... Learn more...
Cioks DC8 Pedal Power Supply
Cioks DC8 Pedal Power Supply
New from $169.00
or 6 payments
of $28.17
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The Cioks DC8 is a professional medium sized multi-output power supply for effect pedals. It has 8 regulated and well-filtered DC outlets configured in 6 isolated se... Learn more...
Cioks Schizophrenic Link Pedal Power Supply
Cioks Schizophrenic Link Pedal Power Supply
New from $139.00
or 6 payments
of $23.17
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Cioks Schizophrenic link is a small sized power supply for effect pedals with a versatility yet not seen in such a small unit. It has 6 isolated outlets and offers v... Learn more...
Cioks DC5 Pedal Power Supply
Cioks DC5 Pedal Power Supply
New from $159.00
or 6 payments
of $26.50
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The Cioks DC5 link is a professional, small and very flat power supply for effect pedals with 5 isolated outlets. Being only 31mm high it fits under the flat Pedaltr... Learn more...
Cioks Ciokcolate Pedal Power Supply
Cioks Ciokcolate Pedal Power Supply
New from $329.00
or 8 payments
of $41.13
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The Cioks Ciokcolate power supply will power several high current digital pedals, high voltage 18, 24 or even 40V pedals, one or two AC pedals, one or two Radial Ton... Learn more...
Cioks DC10 Link Pedal Power Supply
Cioks DC10 Link Pedal Power Supply
New from $259.00
or 6 payments
of $43.17
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The Cioks DC10 is one state of the art professional power supply for effect pedals. It delivers 2.800mA of the cleanest power from its 10 isolated outlets with 9 and... Learn more...
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800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!