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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great customer service and payment plans. Also super fast shipping!" - Customer on October 27, 2020
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Chapman

Founded in 2009 by UK guitarist Rob Chapman, Chapman Guitars strive to create instruments of impeccable quality for an incredible value for the working player. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Chapman ML3 Rabea Massaad Electric Guitar (with Case)
Chapman ML3 Rabea Massaad Electric Guitar (with Case)
New from $1,799.00
or 12 payments
of $149.92
details
Preorder Today
Free Ground Shipping Free Ground Shipping
When Rabea needs to sound his best, he reaches for one of these. Loaded with Seymour Duncan and Bare Knuckle pickups, this signature guitar drips with tone. Learn more...
Chapman ML1 Pro Modern Electric Guitar
Chapman ML1 Pro Modern Electric Guitar
New from $1,049.00
or 12 payments
of $87.42
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Show off your exotic side with a swamp-ash-bodied ML1 Pro Modern. Unleash aggressive tones thanks to a set of Seymour Duncan Pegasus and Sentient pickups. Learn more...
Chapman ML1 Pro X 10th Anniversary Electric Guitar (with Case)
Chapman ML1 Pro X 10th Anniversary Electric Guitar (with Case)
New from $1,349.00
or 12 payments
of $112.42
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Chapman celebrates 10 years in the music biz with this gorgeous ML1 Pro X. The guitar's poplar burl top and roasted birdseye maple neck offer classy style. Learn more...
Chapman ML3 Rabea Massaad Baritone Electric Guitar (with Case)
Chapman ML3 Rabea Massaad Baritone Electric Guitar (with Case)
New from $1,849.00
or 12 payments
of $154.08
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Kick things down a few notches with this Rabea signature baritone axe. Explore a treasure trove of tones in the Seymour Duncan and Bare Knuckle pickup combo. Learn more...
Chapman ML1 Modern Electric Guitar
Chapman ML1 Modern Electric Guitar
New from $499.00
or 6 payments
of $83.17
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Constructed from traditional flamed maple top and mahogany back, this ML1 Modern offers players contemporary tones from a set of Sonorous Zero humbuckers. Learn more...
Chapman ML3 Standard Rabea Massaad Baritone Electric Guitar
Chapman ML3 Standard Rabea Massaad Baritone Electric Guitar
New from $699.00
or 8 payments
of $87.38
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Outfitted with a sizzling hot flame maple top, this signature ML3 Rabea is the YouTuber's 28" baritone scale length model -- exploding with low-end heft. Learn more...
Chapman ML1 Modern Baritone Electric Guitar
Chapman ML1 Modern Baritone Electric Guitar
New from $579.00
or 6 payments
of $96.50
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Just when you thought you couldn't get any lower, this baritone is calling out your name. A pair of Chapman Sonorous Zero humbuckers bring the low-end pain. Learn more...
Chapman ML3 Modern Electric Guitar
Chapman ML3 Modern Electric Guitar
New from $499.00
or 6 payments
of $83.17
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Start your Chapman journey with a sizzling hot ML3, featuring a gorgeous flame maple top, hardtail bridge, and a set of aggressive Sonorous Zero humbuckers. Learn more...
Chapman ML3 Pro Modern Electric Guitar
Chapman ML3 Pro Modern Electric Guitar
New from $899.00
or 12 payments
of $74.92
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Inject a heavy dose of power into any rig with the ML3 Pro Modern. A set of Seymour Duncan Sentient and Pegasus humbuckers offer distinct tonal flavors. Learn more...
Chapman ML3 Pro Traditional Electric Guitar
Chapman ML3 Pro Traditional Electric Guitar
New from $899.00
or 12 payments
of $74.92
details
Preorder Today
Free Ground Shipping Free Ground Shipping
With a roasted maple neck and Seymour Duncan Hot Tele pups, Chapman's take on the ubiquitous guitar style gives modern players just what they're looking for. Learn more...
Chapman ML3 Standard Rabea Massaad Electric Guitar
Chapman ML3 Standard Rabea Massaad Electric Guitar
New from $699.00
or 8 payments
of $87.38
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Channel your inner Rabea with the man's own signature Chapman axe! The British YouTuber's guitar features Henchman humbuckers for a powerful sonic assist. Learn more...
Chapman ML1 Pro Rob Scallon Lunar Electric Guitar (with Case)
Chapman ML1 Pro Rob Scallon Lunar Electric Guitar (with Case)
New from $999.00
or 12 payments
of $83.25
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Rocket your tone to the moon with the Rob Scallon Lunar. Built to the YouTuber's exact specs, this guitar produces roaring tones from a pair of humbuckers. Learn more...
Chapman ML18 Pro Rob Scallon Lunar Electric Guitar (with Case)
Chapman ML18 Pro Rob Scallon Lunar Electric Guitar (with Case)
New from $1,149.00
or 12 payments
of $95.75
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Go big or go home! For the most massive chugs, you gotta go with a fully loaded ML18 8-stringer, complete with a set of Chapman Passive Aggressive 8 pickups. Learn more...
Chapman ML17 Pro Rob Scallon Lunar Electric Guitar (with Case)
Chapman ML17 Pro Rob Scallon Lunar Electric Guitar (with Case)
New from $1,199.00
or 12 payments
of $99.92
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Own the signature axe of seasoned Youtuber Rob Scallon! This 7-string Lunar model includes a Floyd Rose and a pair of Chapman Passive Aggressive 7 pickups. Learn more...
1 - 14 of 14
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses across the U.S., so most shipments arrive in 2 days or less.
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses across the U.S., so most shipments arrive in 2 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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