Feature:
It's ok. Average. Onboard VU's are tiny little LEDs. Multicolor, so one per each front channel. Central control hub(software) is pathetic, with hardly any controls or features.
Quality:
Cosmetics are descent. Software part of it should've never even left the lab - and that's what matters most. Looks are shallow anyways.
Value:
Paying even one dollar is too much for a product you can't and won't use.
Desirability:
This product is a like a blow up doll filled with raw sewage. Many folks I've contacted, have used it with many difficulties and problems, such as dropouts, clicks snaps, and poor latency. Again looks and low price mean nothing if you can't use it.
Sound:
Sound is descent. The A/Dc's and D/A'c are decent. But sound levels going into the DAW are surprisingly low. We have to nearly max out the input trim pot. This can't be good for sound. Thought it was just our unit, sent it in to Tascam, they sent us a new one - same thing: at three quarters of the way up on the gain, you hardly get 10-15db's into your DAW. This is with the singer singing at his loudest comfortable levels, directly into the mic, almost touching it. To get the desired -6dbs, I have to max out the trim. That sucks. Condensers give slightly better signal, but not much. I've tried various mics, dynamic and condenser - same result.
Ease of Use:
Drivers installation is kind of silly, requiring plugging and unplugging several times within set time windows. Latency only has five set increments - no user programmable parameters to fine tune. Central control hub is useless and feels very unprofessional, especially when compared to other products from 7 years ago in the same price range, with excellent software controls for fine tuning, patching, and routing.
Support:
The worst I have ever experienced with any pro audio. I could expect this from some flight-by-night infomercial "weight-loss miracle" company. Each time I called (and I had to call at least 5 times because of this product) I was made to wait an average of 10-15 minutes, was told that tech support is on lunch and to call back later, and worst of all I got yelled at by a very impatient and irritable tech support rep. And all I did was try to tell him my side of the problem. He just kept reading off silly elementary questions like "was the power button on", and wanted yes or no answers. Treated me like he was doin ME, THE CUSTOMER, a favor. Didn't apologize, didn't thank for calling, didn't even say "have a good day" before hanging up.
Overall:
We have a couple of tracks to finish, and we'll be selling/trading this disposable piece of technological brain-cramp for something better like a Firepod or an 8pre. and get a Motu 8pre - now you'll sound like a million $$$ studio.
5 of 9 people (55.56%) found this review helpful. Did you?
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