Feature:
It comes with everything a beginner needs. The strap and picks are great. I used to use the tuner, but now since I learned how to tune by ear, I don't use it anymore. I like the fact that it came with some extra strings and a DVD.

Quality:
I love the finish! When I got it, everything was in perfect condition just like it's supposed to be. It still is, even after 2 months of accidental drops and hardcore playing!

Value:
It is 200% worth its value.

Desirability:
The black finish is the bomb, even though fingerprints show up on it easily.

Sound:
The sound is outstanding except for a small buzzing sound from the 6th string. But other than that, I am more than happy with it.

Ease of Use:
Like I said, it's a perfect beginners guitar. I am gonna keep learning on this guitar until I have enough money to buy a Fender Stratocaster.

Support:
I've never had to use it!

Overall:
Two words: The best.

Feature:
The bag included is a piece of crap. I never watched the DVD and the spare strings are of poor quality. The tuner, however, is an excellent tool. Since I purchased this pack nearly 2 years ago I am still using it to tune my acoustic guitars, electric guitars, basses and violins, without ever having to change the battery. The picks are functional with brittle.

Quality:
Can't really say, because I purchased the Blemish Black due tot he significantly lower price (I would suggest doing so just to save some cash, if you won't mind having a blemished finish).

Value:
This guitar pack is a great value. For it's low price you get a quality guitar and a long lasting tuner. The other items included seem to pretty much be included for free, if you take into account the low price. This is a great deal, especially if you are a beginner guitarist

Desirability:
Very desirable, because it's inexpensive and you get everything you need.

Sound:
Of course a more expensive acoustic guitar would sound better, but if you're not going to be performing professionally, then this guitar is perfect. I suggest changing the strings immediately and not using the spares that are provided.

Ease of Use:
Very easy to use. Straight out of the box playability

Support:
Never had to deal with, so they get a 10

Overall:
I'm very satisfied with this product, except for the poor quality of the bag. It sit he worst place for you to out your guitar. I suggest purchasing a hardshell case.

Feature:
the picks are pretty good. the tuner works fine, but it can be annoying. The strap is great! I'm never gonna replace it. It looks and feels great.

Quality:
It's still in great condition after 5 onths.

Value:
worth every penny

Desirability:
i own it :)

Sound:
this guitar's great!!! The strings still sound great after 5 month and i've only had to replace 2(i overtuned both of them). I'm gonna restirng it with some elixir's in a few months, so i'll see how it sounds then.

Support:
it comes with a dvd that has a feature on how to replace strings. I forgot to watch it when i replaced mine. :( It's very helpful.