Feature:
Built in effects are a nice touch...still experimenting with it....Chorus and Flanger are decent....Wish it included the footswitch though....CD out etc.

Quality:
Solid and sturdy but not too heavy. Made very well (in China.)

Value:
Seemed a little pricy for 20 watts, but I assume the extra cost is from the 10" Celestion. It is worth every penny!

Desirability:
It looks like any ordinary practice amp.....stealthy that way....until you blast the first chord out with the gain & O.D. maxxed out!

Sound:
Big clear sound in a little box....Celestion speaker....Very loud! Super playable! Did I mention it was loud? Clear and crisp clean channel, clear and dirty O.D.

Ease of Use:
Attach cord, plug in cord, plug in cable, turn on, turn up, rattle the windows!

Support:
I don't expect I will be needing them.

Overall:
Practicing and learning now...I don't plan on hitting the road at 35 with 4 kids, but it is great for hobbyists.