Feature:
I, myself, like 2 or 3 knobs b/c it gets too crazy w/ 4. some say 4 knobs is more versitile, thats b/s. Besides that, the guitar is really cool looking and sounding, I love those neat flag inlays, and the head to match. also it comes w/ an earvana comp-nut, that works great for several things in tone. the emg's can work with any music style. the neck is real fast and has 24 frets. The grover tuners keep it in tune for weeks, and when you do tune they are soo precise.

Quality:
This product is amazingly durable, i got the STBC finsh,looks hot by the way. The inlays are great, on one guitar i have, an af75 by Ibanez, the inlays are poppin out and curving backwards i had to crack them and re-glue them(btw that works pretty good)has anybody had that problem? well anyway i haven't had it on the EC.

Value:
I'm afraid everytime i tell someone how much it was before they see it, they think its actually worth like 550 bucks, while Gibson is making a guitar with the same pickups and materials for 3800 bucks.

Desirability:
when I went looking for a new guitar i ate through the the entire store, my range was like 400 to 700 dollars, The ESP's were in the back but i always liked them B/C i like screamo and hardcore. so anyway i checked out the fenders, never really liked them but my parents insisted i checked out everything before i jumped to buying what i came for. I was quick w/ the Gibsons b/c they only had like two decent guitars in my range. I finally made it to the ESP's and bought this guitar. My decision was between this, an IBZ iceman and the viper 400, another fine instrument from ESP.

Sound:
The sound is awesome. EMG's are the best pickups i've ever had. I've read the other reviews and i think thier clean tone problem is that the amp needs at least a 3-band EQ, and that needs to be set high and equal, like all 7's, or you get distortion on the hi's and lo's.I had that problem and now it sounds awesome.Another thing- i've heard active pickups only functions well on solid-state amps(no tubes, it works, but it makes the tubes die faster or something. That doesn't effect me I have a GX212 by Behringer<- good stuff!!

Support:
I haven't dealt w/ them yet, probably never will, they did give a lm lifetime warrantee so ill give'em a 10.btw check out thier site> www.espguitars.com- it's nice, while your there look @ all the artists that are endorsed. I think Atreyu has a lime green EX-400, same features, different look.

Overall:
I expect to be satisfied forever with this, it is the best guitar i've had/tried, and i tried many. I wanted the ESP before i even came into the store to begin with.