Feature:
It has the distortion channel but I don't really mess with it. I play country, country rock and classic rock so I have no real need for distortion. The built in tuner is all right.

Quality:
I take care of my equipment but it seems to be durable.

Value:
Good price for this size of amp.

Desirability:
I don't think it's sexy but I like the looks. I like the metal grate on front that helps protect the speaker.

Sound:
I haven't really cranked the amp but it does have good sound. I play an Ibanez SRX390 and a BTB400-QM through it and it sounds fine. I've only had it turned up to about 5 and it seemed to be strong, both high and low. From what I can tell it does have power and volume for an amp this size.

Ease of Use:
Just mess around with the controls on the amp and on your bass and you can find the right sound. It comes with a chart that gives you a rough idea of of how the settings should be for rock, country, jazz, etc.

Support:
I'll just give it an 8, I haven't needed to contact them yet.

Overall:
It's easy to haul around for jam sessions. It sound good for the price. When it's time to upgrade I'll check out some Crates but I'm also going to try Ampeg and Fender.