800-ZZOUNDS (800-996-8637)
Mention reference number L2T4VJ7 when you call.
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  • Mon, Tue, Wed, Thur, Fri 8AM - 10PM (EST)
  • Sat 9AM - 6PM (EST)
  • Sun 1PM - 7PM (EST)
 
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How Can You Pay For Your Gear?

We accept all major credit and debit cards: Visa, MasterCard, American Express, and Discover. For cash customers, we accept Western Union Quick Collect. We do not ship COD or accept payment by check or money order. Please note: we must be able to verify the address and do not ship internationally. Details

We now offer the Play As You Pay Installment Payment Plan. Details

All orders are considered on a case by case basis and must pass our authorization process, which includes validation of the shipping address with the issuing bank. If we are unable to validate the shipping address, the order will not be shipped and the card will not be billed.

Western Union Quick Collect

Pay cash for that new guitar with Western Union Quick Collect! Here's how it works:

  1. Order online and select Western Union instead of a credit card type to pay (you will not need to enter a card number or expiration date). Or, call us TOLL FREE 800.996.8637 to place your order. You will receive your order number and total dollar amount by email.
  2. Visit any Western Union location in the United States. Ask for the Blue Form for Quick Collect. Western Union charges $12.95 per transaction when you pay with cash. Call 800-325-6000 or visit www.westernunion.com to find the location nearest you.
    You will need to provide the following information to Western Union to ensure the money is routed correctly and we can ship your order:
    Company Name: zZounds Music LLC
    Code City and State: SHOPZZOUNDS, NJ
    Sender's Account Number with Company: Your zzounds.com order number
  3. Be sure to record the Money Transfer Control Number (MTCN). This is the confirmation number for your payment.
  4. Once we confirm your payment with Western Union, we will ship your order. This may not happen until the business day after you pay Western Union. If we do not receive funds within 4 business days the order will be canceled.

If you have any questions, contact us.

Gift Certificates

We also offer gift certificates in many denominations. Details

Contact Us

Get answers quickly:

By Phone:
Call Toll Free 800-zZounds (800-996-8637)
Mention priority code L2T4VJ7 when you call.

  • Available:
  • Mon, Tue, Wed, Thur, Fri 8AM - 10PM (EST)
  • Sat 9AM - 6PM (EST)
  • Sun 1PM - 7PM (EST)

Musicians answer the phone at zZounds.
They do not get paid commission; they get paid to help you out.

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zZounds.com Factoids
Number of Names or Emails We've Sold or Given to Third Parties: 0
Seconds You'll Spend in an Auto-Attendant When You Call: 0
Seconds You'll Spend Talking to Someone Who Doesn't Know or Doesn't Care: 0
Commission Rate for the Expert Musicians Who Will Answer Your Call:0%
Percentage of Website Visitors Who Report Having Ever Seen a Lower Price: 0.3%
Percentage of Valid Orders That Ship Immediately: 99.85%
Ratio of zZounds Inventory to a Typical Local Store: More than 50 to 1
Number of Unedited, Unbiased User Product Ratings: 55,000
Number of Happy Customers: 600,000+
Money We Lose On Shipping: A Lot
BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
Mention Reference Number L2T4VJ7 When You Call. Toll Free En Español: 800-460-7976 m-f 9AM to 5PM EST Follow zZounds on:
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Shop with those who respect your privacy — we do. Copyright © 1996-2012, zZounds Music, LLC. Terms of use apply. A-ID: 3745
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $49+

Just $2.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 30 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!