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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have shopped at other stores and was disappointed with the customer service and lack of items in stock. zZounds, on the other hand had what I wanted in stock and the customer service was excellent. I will continue using Zzounds for all my guitar needs!" Customer on August 24, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Radial

Don't compromise your signal with a subpar DI, footswitch, or re-amping device. Send it through a Radial box and streamline your pedalboard while saving your tone. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Radial BigShot ABY True Bypass Switcher
Radial BigShot ABY True Bypass Switcher
(9)
New from $89.99 SAVE 21%
or 4 payments
of $22.50
details
In Stock
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The Radial BigShot ABY is a compact ABY switcher that enables you to either switch between two amplifiers or combine the signal when you want both amps to play at th... Learn more...
Radial Pro DI Passive Direct Box
Radial Pro DI Passive Direct Box
New from $99.99 SAVE 13%
or 4 payments
of $25.00
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In Stock
Free 2-Day Shipping
The Radial ProDIs are high-quality, full-range passive direct boxes equipped with custom-made audio transformers for exceptional signal handling without saturation a... Learn more...
Radial X-AMP Active Re-Amplifier
Radial X-AMP Active Re-Amplifier
New from $199.99
or 4 payments
of $50.00
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The Radial X-Amp is an active Reamper(tm) that allows the engineer to play a pre-recorded track back through guitar amplifiers and pedals. This opens the door to exp... Learn more...
Radial StageBug SB-5 Laptop Compact Stereo DI Direct Box
New from $99.99 SAVE 13%
or 4 payments
of $25.00
details
Only 1 Left!
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The Radial StageBug SB-5 is a compact stereo direct box designed to accommodate laptop computers, tablets and other consumer audio products when amplifying the signa... Learn more...
Radial StageBug SB-2 Passive Compact DI Direct Box
Radial StageBug SB-2 Passive Compact DI Direct Box
New from $69.99 SAVE 12%
or 4 payments
of $17.50
details
In Stock
Free Ground Shipping Free Ground Shipping
The Radial StageBug SB-2 Passive is a high-performance direct box made for players who are on the move! Made to fit inside of a guitar case, the SB-2 is ultra compac... Learn more...
Radial JDI Passive Direct Box
Radial JDI Passive Direct Box
New from $199.99
or 4 payments
of $50.00
details
In Stock
Free Ground Shipping Free Ground Shipping
The Radial JDI is considered by many to be the world's finest direct box. It is a passive DI that employs a Jensen isolation transformer for optimum audio performanc... Learn more...
Radial J48 MK2 Active 48-Volt Phantom Power Direct Box
Radial J48 MK2 Active 48-Volt Phantom Power Direct Box
(5)
New from $199.99
or 4 payments
of $50.00
details
In Stock
Free 2-Day Shipping
The Radial J48 is a great sounding active direct box that has been optimized to produce maximum headroom while working within the limited current available from stan... Learn more...
Radial Pro D2 Passive Stereo Direct Box
Radial Pro D2 Passive Stereo Direct Box
(1)
New from $149.99 SAVE 14%
or 4 payments
of $37.50
details
In Stock
Free Ground Shipping Free Ground Shipping
The Radial Pro D2 is a high-quality, full-range passive direct box equipped with custom-made audio transformers for exceptional signal handling without saturation an... Learn more...
Radial Twin City Bones ABY Switcher Pedal
Radial Twin City Bones ABY Switcher Pedal
(4)
New from $159.99 SAVE 20%
or 4 payments
of $40.00
details
In Stock
Free Ground Shipping Free Ground Shipping
The Twin-City is an active ABY switcher and buffer that enables you to connect any two amps and drive them simultaneously without noise, loss of gain and without deg... Learn more...
Radial BassBone OD Bass Preamp and DI Pedal
Radial BassBone OD Bass Preamp and DI Pedal
New from $349.99 SAVE 22%
Like New $274.95 SAVE 38%
or 6 payments
of $58.34
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In Stock
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The Radial Bassbone OD is a bass preamp with two instrument input channels, each of which is fully equipped with a level control, super powerful passive-interactive ... Learn more...
Radial Tonebone PZPRE Acoustic Instrument Preamp
Radial Tonebone PZPRE Acoustic Instrument Preamp
New from $299.99 SAVE 25%
Like New $239.95 SAVE 40%
or 6 payments
of $50.00
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The Radial Tonebone PZ-Pre is the most powerful acoustic preamplifier ever to be put inside a pedal. And by say acoustic, that does not just mean acoustic guitar; it... Learn more...
Radial Tonebone Bassbone V2 Bass Guitar Preamp Pedal
Radial Tonebone Bassbone V2 Bass Guitar Preamp Pedal
New from $289.99 SAVE 22%
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of $48.34
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Like the original, the second generation Radial Bassbone V2 features the same award-winning audio circuit that has made the Bassbone a top choice for many of the wor... Learn more...
Radial Reamp JCR Studio Reamper
Radial Reamp JCR Studio Reamper
(1)
New from $199.99
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of $50.00
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The Radial Reamp JCR is a passive Reamper that allows you to take a prerecorded track and send it back to a guitar or bass amplifier and re-record it. The benefits a... Learn more...
Radial SGI Studio Guitar Interface
Radial SGI Studio Guitar Interface
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The Radial SGI Studio Guitar Interface includes two boxes -- an innovative 'send & receive' combo that allows a guitar signal to travel from the control room across ... Learn more...
Radial Pro48 Active Direct Box
Radial Pro48 Active Direct Box
(1)
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The Radial Pro48 direct box, an active direct box with nine times more headroom than the competition, less distortion and a great price.... Learn more...
Radial J48 Stereo Active Direct Box
Radial J48 Stereo Active Direct Box
New from $299.99
or 6 payments
of $50.00
details
In Stock
Free Ground Shipping Free Ground Shipping
The Radial J48 Stereo is a high-performance active direct box designed for professional touring and studio recording. It features the same award-winning signal path ... Learn more...
Radial JDX 48 Phantom Power Guitar Speaker Emulator
Radial JDX 48 Phantom Power Guitar Speaker Emulator
New from $199.99
or 4 payments
of $50.00
details
In Stock
Free Ground Shipping Free Ground Shipping
The Radial JDX 48 Reactor is a direct box designed to capture the explosive dynamics and warmth of an electric guitar amplifier by connecting between the guitar amp ... Learn more...
Radial Pro RMP Reamping Device
Radial Pro RMP Reamping Device
(4)
New from $99.99 SAVE 13%
or 4 payments
of $25.00
details
In Stock
Free Ground Shipping Free Ground Shipping
The Radial ProRMP, a transformer coupled reamping device that allows a prerecorded line level signal to drive a guitar amplifier and pedal effects by properly matchi... Learn more...
Radial StageBug SB-1 Active Acoustic Instrument Direct Box
Radial StageBug SB-1 Active Acoustic Instrument Direct Box
New from $69.99 SAVE 12%
or 4 payments
of $17.50
details
In Stock
Free Ground Shipping Free Ground Shipping
The Radial SB-1 Acoustic is a high-performance active direct box made for players that are on the move. Made to fit inside a guitar case, the SB-1 is the smallest Ra... Learn more...
Radial MC3 Studio Monitor Controller
Radial MC3 Studio Monitor Controller
New from $259.99 SAVE 13%
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of $43.34
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The Radial MC3 monitor controller is a studio tool that enables the engineer to quickly select between reference monitors, sub woofer or headphones and compare how t... Learn more...
1 - 20 of 45
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20B-KNPQ. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!