Sound quality apprears to be top notch. I'm not a sound guy and have little experience with mixers, etc. However, it's far superior to the mixer I was using before I bought this one. The inputs are super-quiet as well; something I'm not used to because other mixers I'd used were never so quiet. Currently I have only used it in live situations and it's been great. Looking forward to seeing how it performs in a recording-type environment.

The feature I find to be the best is that you can more or less set up the channels without actually having to hear anything. Just use the LED meter. This ability to set things up quickly, coupled with what appear to be very good quality components, are my favorite features. There is really nothing I dislike about this mixer to be honest. Something that works this well goes a long way to instilling confidence when one walks on stage, etc. I'm glad I spent the money!

I haven't used many mixers so I have little to compare against. Having said that, this mixer is a doddle to use. The manual is clear for the most part, though there were a couple of areas pertaining to mixing CD signals to the main mix, that I only ever got to work by trial and error, not actually by comprehending what was stated in the manual. Other than that minor issue I couldn't imagine a mixer being any easier to use.

Quality looks outstanding. I didn't give it a 10 because good quality is something that should be evident over time, and I haven't owned the mixer that long. Based on what many others have had to say about Mackie products I'd say I might be willing to bet money that this mixer proves to be as good as it looks.

I though it was a bit on the expensive side when I first bought it. But now I've owned it for a while, and used it in live performance situations, etc., I'm glad I ponied up the extra money this mixer costs (compared to some competitor's products). Sometimes you do get what you pay for!

Never dealt with Mackie support so can't speak to their support.

Aesthetically, it looks good. Looks complicated, but actually is a very easy mixer to use. I prefer the design of these Onyx mixers over just about every other mixer I've seen. It 'looks' like a very expensive mixer. It also 'looks' like it can do the job. Perception is often important. I think Mackie made a good decision when they decided to make this mixer look the way it does.

Part-time musician/hobbyist (perform on weekends only)

Acoustic guitar: Blues, Ragtime, Folk, etc.

The separate level controls for headphones and Control Room are useful. The alt 3/4 output channels are a neat feature. Separate level meters for each channel is a bonus feature at this price point.

The Mic inputs and the EQs are world class. All the controls are silky smooth and dead quiet. Beautiful engineering and craftsmanship.

For what it is, it's pricey, but it is worth it. Mixers with these features from other mfgs are cheaper, but I will never have to wish that I had spent a little more and gotten the Mackie.

Haven't needed any.

I used to want it... now I have it. Absolutely no regrets.

Hobbyist

Techno, Ambient, Jazz, Classical

great mic preaamps

alot of feautures but not much more than others just the things you need on a mixer

easy use but you gotta know what your doin

real good bulit like a tank

kinda expensive

havent needed any but im sure theyll be there

well i bought it so its a 10

rapper

rap