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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "This is the best company I've ever run across, super fast shipping and financing with 0 interest." - Customer on March 24, 2020
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Sabian XSR Super Set Cymbal Pack
(3)
New from $699.99 SAVE 39%
or 12 payments
of $58.33
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In Stock
Free 2-Day Shipping
Get a full set of cymbals for your drum kit at a price that won't leave your wallet completely empty with the Sabian XSR Super Set cymbal pack. Learn more...
Sabian AAX Xplosion Cymbal Pack
(2)
New from $749.99 SAVE 42%
or 12 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Brace yourself for explosive sound! The Sabian AAX Xplosion cymbal pack delivers expressive cymbal tone with bright, modern tendencies in one package. Learn more...
Sabian HHX Evolution Cymbal Package
(3)
New from $949.99 SAVE 47%
or 12 payments
of $79.17
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In Stock
Free 2-Day Shipping
This set gives you a full complement of HHX Evolution cymbals: two 14-inch hats, a 16-inch crash and a 20-inch ride, plus a bonus 18-inch Ozone crash cymbal. Learn more...
Sabian HHX Complex Performance Cymbal Pack
New from $944.99 SAVE 39%
or 12 payments
of $78.75
details
In Stock
Free 2-Day Shipping
Bring higher complexity to your sound! A collection of dark and musical cymbals, Sabian's HHX Complex Performance cymbal pack gives you heaps of versatility. Learn more...
Sabian HHX Legacy Cymbal Pack
(1)
New from $944.99 SAVE 40%
or 12 payments
of $78.75
details
In Stock
Free 2-Day Shipping
Finally achieve the Dave Weckl sound in one cymbal pack! The Sabian HHX Legacy pack was designed to offer clean, crisp stick articulation and solid "chick." Learn more...
Sabian AAX Series Cymbal Package
(3)
New from $749.99 SAVE 47%
or 12 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Get modern, bright sound when you outfit your kit with a full set of Sabian AAX cymbals: X-Celerator hi-hats, two X-Plosion crashes, and a Raw Bell Dry Ride. Learn more...
Sabian AAX Promotion Cymbal Pack
New from $754.99 SAVE 40%
or 12 payments
of $62.92
details
In Stock
Free 2-Day Shipping
Introduce a whole palette of innovative sounds to your drum kit! The Sabian AAX Promotion pack delivers dark tones with tons of projection and complexity. Learn more...
Sabian HHX Thin Performance Cymbal Pack
New from $1,144.99 SAVE 39%
or 12 payments
of $95.42
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Only 1 Left!
Free Ground Shipping Free Ground Shipping
Looking for a fast and dark set of cymbals? The Sabian HHX Thin Performance cymbal pack uses two types of hammering techniques to achieve a complex tone. Learn more...
Sabian HHX Evolution Performance Cymbal Set
(2)
New from $1,049.99 SAVE 47%
or 12 payments
of $87.50
details
In Stock
Free 2-Day Shipping
Add incredible brilliance and touch-sensitive response to your drum sound with the HHX Evolution cymbal set, which includes a ride, hi-hats, and two crashes. Learn more...
Sabian AA Bash Cymbal Pack
(1)
New from $649.99 SAVE 64%
or 12 payments
of $54.17
details
In Stock
Free 2-Day Shipping
Need some rocking cymbals? Sabian's AA Bash pack includes a pair of 14" medium hi-hats, a 16" Raw Bell Crash, an 18" Raw Bell Crash and a 21" Bash Ride. Learn more...
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When you call, mention priority code 1ZP-PD8S. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We approve everyone, with very few exceptions, as long as we can verify your identity.
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It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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