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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I buy most of my guitars and supplies from zZounds because I like the service and low prices and fast free shipping." - Customer on June 17, 2020
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Zildjian Planet Z Hi-Hat Cymbals (Pair)
Zildjian Planet Z Hi-Hat Cymbals (Pair)
New from $69.95 SAVE 49%
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Looking for a hi-hat pair that delivers that great "chick" sound with excellent stick definition? Look no further than this Zildjian Planet Z hi-hat pair! Learn more...
Zildjian I Series Crash Cymbal
Zildjian I Series Crash Cymbal
(1)
New from $62.95 SAVE 42%
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on orders $79.00+ details
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Get inspired by the Zildjian I Series! Made from a thin B8 alloy, the I Series crash cymbals produce an inspiring sound at an attractive price. Learn more...
Zildjian Gig Drum Rug
Zildjian Gig Drum Rug
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Stop the skid at your gigs! The Zildjian Gig Drum Rug utilizes a thick covered foam stopper to keep your bass drum from sliding away from you during play. Learn more...
Zildjian Planet Z Ride Cymbal
Zildjian Planet Z Ride Cymbal
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of $19.99
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Cut through the mix with the 20" Planet Z ride. Its heavy weight gives you incredible stick definition and a bright and cutting yet focused sound. Learn more...
Zildjian I Series Trash Crash Cymbal
Zildjian I Series Trash Crash Cymbal
New from $62.95 SAVE 42%
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The Zildjian I Series Trash Crash is the perfect balance of bright and trashy -- allowing you to add unique accents and more flavor to your setup. Learn more...
Zildjian ZCB24P 24" Premium Cymbal Bag
Zildjian ZCB24P 24" Premium Cymbal Bag
(1)
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Designed for maximum protection of your cymbals up to 24", the Zildjian premium cymbal bag sports rugged metal hardware and ballistic nylon exterior fabric. Learn more...
Zildjian FX Stack Hi-Hat Cymbal Pair (with Mount)
Zildjian FX Stack Hi-Hat Cymbal Pair (with Mount)
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of $24.99
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A dedicated stack with tons of tone options, the Zildjian FX Stack hi-hat cymbal pair provides a diverse sound range, with a Zildjian Cymbolt mount included. Learn more...
Zildjian A Custom Splash Cymbal
Zildjian A Custom Splash Cymbal
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of $24.99
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With its bright sound and short sustain, this splash cymbal from Zildjian adds explosive drama to your drum kit -- for a thrilling special effect. Learn more...
Zildjian 22 Inch Deluxe Backpack Cymbal Bag
Zildjian 22 Inch Deluxe Backpack Cymbal Bag
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of $20.00
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Go hands-free! The Zildjian Deluxe cymbal backpack offers protection for cymbals up to 22" in diameter and military-grade straps for hands-free operation. Learn more...
Zildjian I Series China Cymbal
Zildjian I Series China Cymbal
New from $79.95 SAVE 43%
or 4 payments
of $19.99
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Crash into that signature washy sound with this Zildjian I Series China cymbal. Made from a thin B8 alloy, this China has an immediate sustain. Learn more...
Zildjian I Series Crash/Ride Cymbal
Zildjian I Series Crash/Ride Cymbal
New from $94.95 SAVE 43%
or 4 payments
of $23.74
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In Stock
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Express yourself with the Zildjian I Series crash/ride. These cymbals are made of a thin, B8 alloy giving it an instant attack and plenty of body. Learn more...
Zildjian S Series Splash Cymbal
Zildjian S Series Splash Cymbal
New from $74.95 SAVE 41%
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on orders $79.00+ details
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Brighten your set up with the Zildjian S Series splash. This is a quick and fast splash cymbal that caters to a modern sound. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZQ-7THC. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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