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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is by far my most favorite online retailer for music products. I have purchased multiple items from them and have used the no credit check payment plans on various occasions. Shipping is always on time and overall the ease of use is fantastic in every way." - customer on April 25 2019
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Mackie DL16S 16-Channel Wireless Digital Mixer
(1)
New from $669.99 SAVE 33%
Like New $664.95 SAVE 33%
or 12 payments
of $55.84
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Mackie's DL16S packs 16 Onyx+ mic preamps, 13 buses, USB multitrack recording, and a Wi-Fi router into a stagebox. Mix wirelessly from your laptop or tablet! Learn more...
Mackie DL32S 32-Channel Wireless Digital Mixer
New from $1,249.99 SAVE 30%
Like New $1,144.00 SAVE 36%
or 18 payments
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This iPad/Android-controlled digital mixer gives you 32 Onyx+ mic preamps, 15 buses, 4 FX processors, a built-in Wi-Fi router, and USB multitrack recording. Learn more...
Mackie CR5BT Powered Studio Monitors
Mackie CR5BT Powered Studio Monitors
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New from $219.99 SAVE 24%
Like New $199.95 SAVE 31%
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Featuring Bluetooth streaming audio and an all-wood, rear-ported cabinet, the CR5BT monitor speakers deliver deep bass response and versatile input options. Learn more...
Mackie Mix8 Compact Mixer, 8-Channel
Mackie Mix8 Compact Mixer, 8-Channel
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New from $89.99 SAVE 18%
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With two high-headroom, low-noise XLR mic preamps and 3-band EQ for shaping your sound, this mixer has everything you need in a rugged, portable package. Learn more...
Focusrite Scarlett OctoPre Multi-channel Microphone Preamplifier
Focusrite Scarlett OctoPre Multi-channel Microphone Preamplifier
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New from $399.99 SAVE 27%
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Expand your studio with 8 Scarlett mic preamps and 8 channels of Focusrite A/D at up to 192 kHz! The OctoPre connects to your interface with an ADAT cable. Learn more...
Mackie MR624 Powered Studio Monitor
New from $149.99 SAVE 46%
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You can't beat the price-to-performance ratio of Mackie MR624 monitors! Patented waveguides and Acoustic Space controls make them your studio secret weapon. Learn more...
Focusrite Clarett OctoPre Microphone Preamp with AD/DA Converter
New from $699.99 SAVE 26%
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Add 8 Focusrite Clarett mic preamps and 8 channels of 192 kHz/24-bit AD/DA to your studio! With analog and digital I/O, the Clarett OctoPre fits any setup. Learn more...
ART ProChannel II Microphone Preamplifier and Compressor
ART ProChannel II Microphone Preamplifier and Compressor
(1)
New from $319.00 SAVE 20%
Like New $274.95 SAVE 31%
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of $39.88
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Need one awesome ART preamp/DI? Get tons of clean gain, a powerful optical compressor, fully parametric equalizer, and both analog VU and LED metering. Learn more...
Mackie CR4BT Powered Studio Monitors
Mackie CR4BT Powered Studio Monitors
(1)
New from $169.99 SAVE 22%
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Create music -- or just enjoy it. With all-wood, rear-ported cabinets, these studio monitors give you multiple input options, including Bluetooth streaming. Learn more...
Mackie 402VLZ4 4-Channel Mixer
Mackie 402VLZ4 4-Channel Mixer
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New from $99.99 SAVE 23%
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Get Mackie build quality in a small footprint with the 402VL4 mixer -- the perfect choice when all you need is 2 XLR mic preamps and 2 1/4" line inputs. Learn more...
Mackie CR4 Creative Reference Multimedia Monitors
Mackie CR4 Creative Reference Multimedia Monitors
New from $149.99 SAVE 25%
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Just like Mackie's CR4BT monitors without the Bluetooth option, these speakers deliver powerful sound in a small footprint -- perfect for your home studio. Learn more...
Mackie MRS10 Powered Studio Subwoofer
Mackie MRS10 Powered Studio Subwoofer
New from $399.99 SAVE 28%
Like New $344.95 SAVE 38%
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The ideal sub to match Mackie's MR monitors, the MRS10 delivers accurate low-end monitoring with XLR and TRS I/O, adjustable crossover and footswitch bypass. Learn more...
Mackie FreePlay Home Portable Bluetooth Speaker
Mackie FreePlay Home Portable Bluetooth Speaker
New from $249.99 SAVE 28%
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With high headroom, powerful output and playback for up to 15 hours on a single charge, Mackie's FreePlay Home might be the ultimate party Bluetooth speaker. Learn more...
Mackie FreePlay Go Portable Bluetooth Speaker
Mackie FreePlay Go Portable Bluetooth Speaker
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Compact enough to fit in your bag and with a battery that lasts up to 15 hours on a charge, Mackie's FreePlay Go is your musically inclined travel companion. Learn more...
Mackie M48 48v Phantom Power Supply
Mackie M48 48v Phantom Power Supply
(1)
New from $59.99 SAVE 14%
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Trust your phantom power supply with the sturdy Mackie M48 -- it supplies 48 volts of clean, noise-free power from a wall outlet or a 9-volt battery. Learn more...
Mackie XR824 Powered Studio Monitor
Mackie XR824 Powered Studio Monitor
(1)
New from $499.99 SAVE 20%
Like New $394.95 SAVE 37%
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An affordable alternative to Mackie's hugely popular HR824 studio monitors, the XR824s let you shape your sound with Acoustic Space and LF/HF shelf controls. Learn more...
Mackie HR624mk2 2-Way Active Studio Monitor (1x6")
 
Like New $419.95
Only 1 Left!
Free 2-Day Shipping
The HR624mk2 active studio reference monitor provides a crystal clear image of your mix and features Acoustic Space, LF roll-off and HF controls. Learn more...
Mackie 1604VLZ4 16-Channel Mixer
Mackie 1604VLZ4 16-Channel Mixer
(2)
New from $999.99 SAVE 13%
Like New $854.95 SAVE 25%
or 18 payments
of $55.56
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With 16 Onyx mic preamps, 4 subgroups and 4 auxes, the 1604 VLZ4 has the I/O you need to run the show, with Mackie's legendary high headroom and low noise. Learn more...
1 - 18 of 18
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!