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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Customer service with zZounds is amazing and easy to deal with no matter if its an issue, compliment or a question." - customer on May 4, 2019
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JBL 305P MkII 3 Series Powered Studio Monitor
JBL 305P MkII 3 Series Powered Studio Monitor
(3)
New from $149.00 SAVE 20%
USED $124.95 SAVE 32%
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of $37.25
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Get the precise imaging, wide sweet spot, and reliable accuracy that JBL 305 studio monitors are known for, plus boundary EQ controls, in JBL's MkII model. Learn more...
Shure Beta 58A Supercardioid Dynamic Microphone
Shure Beta 58A Supercardioid Dynamic Microphone
New from $159.00 SAVE 20%
Like New $139.95 SAVE 29%
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of $26.50
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With a tight supercardioid pickup pattern, vocal-tailored frequency response, and tough Shure build quality, the Beta 58A lets singers slice through the mix. Learn more...
PreSonus StudioLive 16 Series III Digital Mixer/Recorder, 16-Channel
(1)
New from $1,799.95 SAVE 28%
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Mix and record with PreSonus Fat Channel FX, 16 XMAX recallable preamps, 17 motor faders, 34x34 USB and 55x55 AVB Ethernet I/O, and built-in SD Card capture. Learn more...
PreSonus StudioLive 16.0.2 USB Digital Mixer, 16-Channel
New from $1,099.95
Like New $1,009.00
or 12 payments
of $91.67
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Small but mighty, PreSonus' 2nd-gen StudioLive 16.0.2 digital mixer gives you 16 inputs with 12 XMAX mic pres, Fat Channel FX and an 18x16 USB 2.0 interface. Learn more...
PreSonus StudioLive 32 Series III Digital Mixer, 32-Channel
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New from $2,699.95 SAVE 22%
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The 3rd-gen PreSonus StudioLive 32 digital console gives you 40 total inputs, 32 mic inputs with motorized faders and XMAX preamps, 34x34 USB I/O and more. Learn more...
Shure Beta 87A Supercardioid Condenser Microphone
Shure Beta 87A Supercardioid Condenser Microphone
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Step up from the SM-58 or Beta 58 and sound as good onstage as you do in-studio, with the time-tested Shure Beta 87A handheld condenser microphone on vocals. Learn more...
PreSonus StudioLive 24 Series III Digital Mixer, 24-Channel
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New from $2,299.95 SAVE 23%
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PreSonus' next-gen digital console gives you 25 XMAX mic preamps, 25 motor faders, new Fat Channel FX, AVB + USB I/O, SD Card multitrack recording, and more. Learn more...
Shure PGA58 Dynamic Vocal Microphone
Shure PGA58 Dynamic Vocal Microphone
New from $54.00 SAVE 20%
Like New $52.95 SAVE 22%
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Get Shure quality for a bargain price with the PGA58 -- Shure's entry-level version of the industry-standard SM58 cardioid dynamic handheld vocal microphone. Learn more...
PreSonus StudioLive AR12 USB Mixer, 14-Channel
(1)
New from $499.95 SAVE 16%
Like New $444.95 SAVE 25%
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The ultimate project studio mixer! Plug in 14 inputs and capture multitrack audio to your DAW with 14x4 USB I/O -- or record in stereo directly to SD card. Learn more...
PreSonus Central Station Plus Studio Monitor Control Center with Remote
(4)
New from $599.95 SAVE 14%
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This studio monitor control center from PreSonus allows you to easily switch between stereo and analog input sources. Learn more...
PreSonus Eris E44 Active Studio Monitor
PreSonus Eris E44 Active Studio Monitor
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Whether you position them vertically or horizontally, the PreSonus Eris E4 monitors' MTM (mid-tweeter-mid) design gives you a wider "sweet spot." Learn more...
Shure KSM8 Dualdyne Dynamic Cardioid Vocal Microphone
Shure KSM8 Dualdyne Dynamic Cardioid Vocal Microphone
New from $499.00 SAVE 20%
Like New $439.95 SAVE 29%
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Get a great sound out of any singer. Shure's premium KSM8 handheld dynamic vocal mic eliminates proximity effect with a groundbreaking dual-diaphragm design. Learn more...
PreSonus Sceptre S8 CoActual Active Studio Monitor
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Thanks to a cutting-edge coaxial design that combines an 8" woofer and 1" tweeter, these PreSonus Sceptre S8 powered monitors deliver stunning detail. Learn more...
JBL Active Studio Monitor Starter Pack
JBL Active Studio Monitor Starter Pack
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Set up your studio monitor speakers with this accessory pack: XLR cables, XLR to TRS cables, speaker isolation pads, and a Nano Patch passive volume control. Learn more...
Shure Centraverse CVO-B/C Cardioid Choir Microphone
Shure Centraverse CVO-B/C Cardioid Choir Microphone
(1)
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Reinforce choir performances with Shure Centraverse CVO B/C microphones hanging over the stage. Built-in wire hangers make these mics easy to aim and place. Learn more...
PreSonus StudioLive 32R Series III Digital Rack Mixer
New from $1,399.95 SAVE 30%
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A flexible standalone digital mixer or AVB stagebox for StudioLive consoles, the StudioLive 32R offers 32 recallable mic pres, 16 outputs and FatChannel FX. Learn more...
Shure Beta WB98HC Clip-On Condenser Instrument Microphone
Shure Beta WB98HC Clip-On Condenser Instrument Microphone
New from $143.75 SAVE 16%
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Great for percussion instruments, this condenser microphone from Shure offers studio-quality performance at a great value. Learn more...
Shure MX202 Hanging Condenser Microphone
Shure MX202 Hanging Condenser Microphone
New from $196.00 SAVE 23%
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Perfect for reinforcing choir performances, this hanging cardioid condenser comes with an attached 30-foot cable and an in-line preamp with 3-pin XLR output. Learn more...
Shure SM35 Cardioid Condenser Headset Microphone
Shure SM35 Cardioid Condenser Headset Microphone
(3)
New from $99.00 SAVE 19%
Like New $89.95 SAVE 27%
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Need a replacement headset mic? The Shure SM35 offers high gain before feedback with a tight cardioid pattern, and fits Shure bodypacks with TA4F connectors. Learn more...
Shure PGA98H Condenser Gooseneck Microphone
Shure PGA98H Condenser Gooseneck Microphone
New from $99.00 SAVE 19%
Like New $89.95 SAVE 27%
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The "H" stands for "horn." Clip the Shure PGA98H condenser microphone to the bell of a trumpet or saxophone -- it's perfect for reinforcing brass or winds. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!