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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I buy most of my guitars and supplies from zZounds because I like the service and low prices and fast free shipping." - Customer on June 17, 2020
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Ibanez JEM7VP Steve Vai Signature Electric Guitar (with Gig Bag)
New from $1,799.99 SAVE 25%
or 12 payments
of $150.00
details
In Stock
Free 2-Day Shipping
Shred like Steve! Bend the limits of pitch with wild abandon with the combination of the Ibanez JAM7VP's Edge tremolo and Lion's Claw cavity. Learn more...
Ibanez RG5121 Prestige Electric Guitar (with Case)
New from $1,799.99 SAVE 25%
or 12 payments
of $150.00
details
Only 2 Left!
Free 2-Day Shipping
Shred like the best with this Prestige RG. With its Super Wizard HP neck and set of Fishman Fluence Modern pickups, this guitar was made to be played fast. Learn more...
Fender American Ultra Strat HSS Electric Guitar, Rosewood Fingerboard (with Case)
Tailored to the needs of high-performance players, this American Ultra HSS Strat offers a compound-radius fingerboard and a hot Ultra Double Tap humbucker. Learn more...
Fender American Acoustasonic Telecaster Electric Guitar (with Gig Bag)
Fender American Acoustasonic Telecaster Electric Guitar (with Gig Bag)
(3)
New from $1,999.99
Like New $1,729.00
In Stock
Free 2-Day Shipping
Explore the tonal options of the Acoustasonic Tele! Blend sound from the magnetic pickup with the Fishman-designed Acoustic Engine for a variety of sounds. Learn more...
Ibanez RGR652AHBF Prestige Electric Guitar (with Case)
(1)
New from $1,499.99 SAVE 25%
or 12 payments
of $125.00
details
In Stock
Free 2-Day Shipping
Produced in Japan, this Prestige model is sure to deliver exceptional playing quality. A hardtail Gibraltar bridge increases sustain and tuning stability. Learn more...
Fender Jimmy Page Telecaster Electric Guitar, Rosewood Fingerboard (with Case)
Hand-painted, with custom signature pickups and authentic hardware, the Fender Jimmy Page Telecaster delivers on tone, playability, and visual impact. Learn more...
Ibanez RGA71AL Axion Label Electric Guitar, 7-String
(3)
New from $1,399.99 SAVE 27%
or 12 payments
of $116.67
details
In Stock
Free 2-Day Shipping
Prepare for shredmageddon with the Ibanez RGA71AL. Bare Knuckle Aftermath pickups handle even the heaviest modern tones. Learn more...
Fender '68 Custom Deluxe Reverb Guitar Combo Amplifier
Fender '68 Custom Deluxe Reverb Guitar Combo Amplifier
New from $1,049.99
In Stock
Free 2-Day Shipping
The Fender '68 Custom Deluxe Reverb packs 22 watts into two channels: "Vintage" for the rich sound of the original, and "Custom" for modern high-gain tones. Learn more...
Fender Vintage Reissue '65 Deluxe Reverb Guitar Combo Amplifier (22 Watts, 1x12")
Thanks to Fender's Vintage Reissue series, the all-tube 22-watt combo amp that tore up the '60s is back -- with the original 12" speaker, reverb and vibrato. Learn more...
Fender Artist Series Eric Clapton Signature Stratocaster (Maple, With Case)
Fender Artist Series Eric Clapton Signature Stratocaster (Maple, With Case)
New from $1,649.99
Like New $1,424.00
In Stock
Free 2-Day Shipping
Clapton's signature Strat comes loaded with Fender's Vintage Noiseless pickups, a powerful active mid boost, TBX circuits, and a soft-V-shaped maple neck. Learn more...
Fender Yngwie Malmsteen Stratocaster Electric Guitar (Maple, with Case)
New from $1,749.99
Only 1 Left!
Free 2-Day Shipping
Yngwie's Strat has all the signature touches: 3 Duncan pickups, a special '60s neck, and a heavily scalloped maple fretboard for blistering Phrygian runs. Learn more...
Fender Limited Edition HM Stratocaster Electric Guitar, Rosewood Fingerboard (with Gig Bag)
Fender Limited Edition HM Stratocaster Electric Guitar, Rosewood Fingerboard (with Gig Bag)
New from $1,199.99
Like New $1,034.00
In Stock
Free 2-Day Shipping
Originally released in the 1980s when hair metal reigned supreme, the Fender HM Stratocaster will inspire you to plug into a roaring half-stack and shred! Learn more...
Ibanez RG550L Genesis Collection Electric Guitar, Left-Handed
New from $1,099.99 SAVE 24%
or 12 payments
of $91.67
details
Only 2 Left!
Free 2-Day Shipping
Capture the '80s spirit and sound with a colorful Ibanez Genesis. This lefty version features V7, S1, and V8 pickups in HSH format for a variety of tones. Learn more...
Fender American Original '60s Telecaster Electric Guitar, Rosewood Fingerboard (with Case)
Get snappy tone and playing feel with the Fender American Original '60s Telecaster electric's vintage-tall frets, staggered pole pieces, and C-shaped neck. Learn more...
Fender American Acoustasonic Stratocaster Electric Guitar (with Gig Bag)
Fender American Acoustasonic Stratocaster Electric Guitar (with Gig Bag)
New from $1,999.99
In Stock
Free 2-Day Shipping
From dreadnought acoustic sounds to screaming Strat tones, the Fender American Acoustasonic Stratocaster pushes the envelope on electric guitar designs. Learn more...
Fender Limited Edition '65 Twin Reverb Blonde and Wheat Guitar Combo Amplifier
Packaged in the classic blonde tolex of early '60s Twin Reverbs, this Limited Edition '65 Reverb is bursting with crystal-clear and harmonically rich tone. Learn more...
Charvel Vivaldi DK24 7 NOVA Electric Guitar, 7-String
(1)
New from $1,299.99 SAVE 26%
Like New $1,104.00 SAVE 37%
or 12 payments
of $108.33
details
In Stock
Free 2-Day Shipping
Charvel created the DK24 7 NOVA for shred impresario Angel Vivaldi. Its DiMarzio Air Norton pickups deliver articulate tone across all 7 strings. Learn more...
Fender Jim Root Telecaster Electric Guitar (with Case)
Fender Jim Root Telecaster Electric Guitar (with Case)
New from $1,199.99
In Stock
Free 2-Day Shipping
Who says Teles are for country music? Designed for the Slipknot/Stone Sour guitarist with active EMG pickups, this axe lets you dial in tight, modern tones. Learn more...
Ibanez Prestige RG652AHMFX Electric Guitar (with Case)
(3)
New from $1,499.99 SAVE 25%
or 12 payments
of $125.00
details
In Stock
Free 2-Day Shipping
Crafted from ash and fitted with a bolt-on 5-piece neck, the RG652AHMFX allows for ultra-fast playability with beefy lows, soaring highs and days of sustain. Learn more...
Fender '68 Custom Twin Reverb Guitar Combo Amplifier
Fender '68 Custom Twin Reverb Guitar Combo Amplifier
New from $1,299.99
Like New $1,084.00
In Stock
Free 2-Day Shipping
Plug into the "Vintage" channel for the rich, chiming tone of the original silverface Twin Reverb, or check out the "Custom" channel for more modern tones. Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 200-TJ7V. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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orders $79+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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