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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been fantastic. Great mixture of products and Play as you Pay plan. I don't make a lot of purchases, but when I do, its always with zZounds!" - Customer on June 23, 2020
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Martin 2017 D-28 Dreadnought Acoustic Guitar (with Case)
(2)
New from $2,899.00 SAVE 19%
or 12 payments
of $241.58
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An enduring classic that has traversed generations of players and genres, the 2017 Martin D-28 is updated for a modern playing feel with no tonal compromise. Learn more...
Martin 18A0065 Vintage Leather Belt Guitar Strap with Logo
Martin 18A0065 Vintage Leather Belt Guitar Strap with Logo
New from $55.95
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on orders $79.00+ details
In Stock
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Treat your new Martin with a soft, premium leather guitar strap. Its vintage-worn leather is branded with the Martin logo. Learn more...
Music Nomad MN235 Premium Guitar Tech Truss Rods
Music Nomad MN235 Premium Guitar Tech Truss Rods
New from $54.99 SAVE 15%
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on orders $79.00+ details
In Stock
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Adjust truss rods on electrics, acoustics, and bass guitars with this 11-piece Music Nomad MN235 guitar tech truss rod set. Includes custom storage case. Learn more...
Behringer HB01 Hellbabe Wah Pedal
Behringer HB01 Hellbabe Wah Pedal
New from $59.00
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on orders $79.00+ details
In Stock
Free 2-Day Shipping
The Behringer Hellbabe HB01 offers lots of features for a great price. With optical control and many functions, the Hellbabe HB01 is a good all-purpose wah. Learn more...
Martin D-18 Dreadnought Acoustic Guitar (with Case)
New from $2,499.00 SAVE 20%
or 12 payments
of $208.25
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Coming Soon
Hear the rich, resonant tones of the D-18 dreadnought. An American classic, this Martin features a genuine mahogany body and solid black ebony fretboard. Learn more...
Martin 000-18 Acoustic Guitar (with Case)
(1)
New from $2,499.00 SAVE 20%
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of $208.25
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Enjoy a warm midrange coupled with articulate highs on this 000-18. This 24.9" short-scale guitar features a solid Sitka top with mahogany back and sides. Learn more...
Martin Ball Glove Leather Guitar Strap
Martin Ball Glove Leather Guitar Strap
New from $50.95
Play as you Pay®
on orders $79.00+ details
In Stock
Free 2-Day Shipping
Made to feel just as snug as your old favorite baseball glove, the Martin Ball Glove leather guitar strap will also give you a rustic look. Learn more...
Cordoba Soprano Ukulele Player Pack
Cordoba Soprano Ukulele Player Pack
New from $69.00 SAVE 27%
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on orders $79.00+ details
In Stock
Free 2-Day Shipping
New to playing the uke? Get started with this package: an all-mahogany soprano ukulele, clip-on tuner, extra strings, 3 picks, and an instructional booklet. Learn more...
Martin D-18E 2020 Limited Edition Dreadnought Acoustic-Electric Guitar
(1)
New from $2,899.00 SAVE 20%
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of $241.58
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Coming Soon
Since 1934, the Martin D-18 has been a tried-and-true guitar for players everywhere. This limited-run model adds an LR Baggs Anthem and rosewood accents. Learn more...
Martin 0018 Grand Concert Acoustic Guitar (with Case)
New from $2,499.00 SAVE 20%
or 12 payments
of $208.25
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Coming Soon
Sitka spruce and mahogany create a familiar foundation for this classically designed grand concert model, topped off with an ebony fingerboard and bridge. Learn more...
Martin CEO7 Sloped Shoulder 00 14-Fret Acoustic Guitar (with Case)
(2)
New from $2,629.00 SAVE 20%
or 12 payments
of $219.08
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Coming Soon
The Martin CEO7 is a comfortable, 00-shaped short-scale guitar that fits nicely in your arms and delivers a powerful yet well-balanced tone. Learn more...
Martin 0-18 Acoustic Guitar (with Case)
New from $2,499.00 SAVE 20%
or 12 payments
of $208.25
details
Coming Soon
Free 2-Day Shipping
A paragon of playability, the Martin 018 parlor acoustic has a short 24.9" scale for a comfortable feel, and scalloped X-bracing for warm, singing resonance. Learn more...
Martin D18 Acoustic Guitar, Left-Handed (with Case)
(1)
New from $2,499.00 SAVE 20%
or 12 payments
of $208.25
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Coming Soon
Left-handed players, look no further than this Martin D-18, beautifully constructed from solid Sitka spruce and genuine mahogany for dense dreadnought tone. Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 20H-28QS. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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