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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Two day shipping, good payment plans, instant customer service availability, and willingness to accept returns with giving you a load of BS." - Customer on June 28, 2020
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Ibanez AW54 Artwood Acoustic Guitar
Ibanez AW54 Artwood Acoustic Guitar
New from $229.99 SAVE 23%
or 4 payments
of $57.50
details
In Stock
Free 2-Day Shipping
Traditional yet modern, this mahogany acoustic guitar produces rich, open tones -- made possible by its breathable open pore natural finish. Learn more...
Fender CD-60S Dreadnought Acoustic Guitar, with Walnut Fingerboard
Designed for beginners, but more than good enough for all players, the CD-60S packs in high-end features like a solid spruce top and mahogany back and sides. Learn more...
Ibanez Artwood AVC11 Acoustic Guitar
New from $499.99 SAVE 33%
or 6 payments
of $83.33
details
Only 1 Left!
Free 2-Day Shipping
A modern approach to the vintage acoustic guitar! The Ibanez Artwood AVC11 acoustic guitar uses thermo-aging to improve response on its Caucasian spruce top. Learn more...
Ibanez PF15 Acoustic Guitar
Ibanez PF15 Acoustic Guitar
New from $179.99 SAVE 33%
or 4 payments
of $45.00
details
In Stock
Free 2-Day Shipping
This Ibanez PF15's dreadnought body shape is made up of a spruce top and sapele back and sides for a robust sound that's perfect for players of all levels. Learn more...
Ibanez PN15 Parlor Acoustic Guitar
Ibanez PN15 Parlor Acoustic Guitar
(5)
New from $149.99 SAVE 33%
or 4 payments
of $37.50
details
In Stock
Free 2-Day Shipping
This parlor-sized steel-string offers vintage looks, easy playability, and snappy tones for a wide range of guitarists. Learn more...
Ibanez Artwood Vintage AVD11 Dreadnought Acoustic Guitar
Ibanez Artwood Vintage AVD11 Dreadnought Acoustic Guitar
New from $549.99 SAVE 33%
or 6 payments
of $91.66
details
In Stock
Free 2-Day Shipping
A mahogany back and sides with an x-braced, thermo-aged spruce top gives this Artwood Vintage AVD11 a wide-open, resonant sound and vivid tonal projection. Learn more...
Ibanez Artwood AC340 Grand Concert Acoustic Guitar
Ibanez Artwood AC340 Grand Concert Acoustic Guitar
(2)
New from $299.99 SAVE 33%
or 4 payments
of $75.00
details
In Stock
Free 2-Day Shipping
Beginners and advanced players alike will appreciate the tone produced from the all-mahogany construction of the AC340, as well as the attractive price. Learn more...
Ibanez EWP13 Piccolo Acoustic Guitar
Ibanez EWP13 Piccolo Acoustic Guitar
New from $189.99 SAVE 33%
or 4 payments
of $47.50
details
In Stock
Free 2-Day Shipping
Discover new sounds and new places with the highly portable Ibanez EWP13 piccolo acoustic mini-guitar. Its ukulele-sized body lets you take it anywhere. Learn more...
Guild D-55 Acoustic Guitar (with Case)
(1)
New from $3,499.00 SAVE 20%
or $250.00 /mo.
Only 1 Left!
Free 2-Day Shipping
This D-55 stays true to every appointment of its 1968 predecessor, including a AAA Sitka spruce top, solid Indian rosewood back and sides, and nitro finish. Learn more...
Guild D-40 Traditional Acoustic Guitar (with Case)
(2)
New from $2,499.00 SAVE 20%
or 12 payments
of $208.25
details
Coming Soon
Free 2-Day Shipping
The stately Guild D-40 Traditional features a highly resonant solid Sitka spruce top and mahogany back and sides for a distinct voice to cut through any mix. Learn more...
Ibanez PN1 Parlor Acoustic Guitar
Ibanez PN1 Parlor Acoustic Guitar
(5)
New from $149.99 SAVE 33%
or 4 payments
of $37.50
details
In Stock
Free 2-Day Shipping
Revisit classic blues and folk with this affordable spruce-topped and sapele-bodied parlor guitar from Ibanez. Its short scale makes it a breeze to play. Learn more...
Guild P-240 Memoir Parlor Acoustic Guitar
Guild P-240 Memoir Parlor Acoustic Guitar
New from $499.00 SAVE 28%
or 6 payments
of $83.17
details
In Stock
Free 2-Day Shipping
Write your own story! The Guild P-240 Memoir parlor guitar features a small body with a 12-fret-to-body neck, solid spruce top and mahogany back and sides. Learn more...
Guild DS-240 Slope Dreadnought Acoustic Guitar
Guild DS-240 Slope Dreadnought Acoustic Guitar
(5)
New from $499.00 SAVE 28%
or 6 payments
of $83.17
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Built with a solid spruce top and mahogany back and sides with a sleek, gloss finish, this Guild DS-240 is a slope shoulder dreadnought with a retro feel. Learn more...
Ibanez Artwood Vintage AVC11 Concert Acoustic Guitar
Ibanez Artwood Vintage AVC11 Concert Acoustic Guitar
New from $549.99 SAVE 33%
or 6 payments
of $91.66
details
In Stock
Free 2-Day Shipping
Get vintage acoustic tone and looks with the Ibanez Artwood Vintage AVC11 thanks to a thermo-aged solid caucasian spruce top and a semi-gloss antique finish. Learn more...
Guild D-20 Dreadnought Acoustic Guitar (with Case)
(1)
New from $1,399.00 SAVE 20%
or 12 payments
of $116.58
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Guild's take on the classic dreadnought, the D-20 sings through its all-solid mahogany top, back and sides with a light satin finish for supreme resonance. Learn more...
Ibanez AW50JR Artwood Traditional Acoustic Guitar (with Gig Bag)
Ibanez AW50JR Artwood Traditional Acoustic Guitar (with Gig Bag)
New from $329.99 SAVE 33%
or 4 payments
of $82.50
details
In Stock
Free 2-Day Shipping
This Ibanez AW50JR Artwood Traditional acoustic's solid spruce top and mahogany back and sides produce a full, robust tone that sits perfectly in any mix. Learn more...
Guild M-20 Acoustic Guitar (with Case)
New from $1,399.00 SAVE 20%
or 12 payments
of $116.58
details
Coming Soon
Featuring a rosewood bridge and fretboard, bone nut and saddle, and an ultra-thin satin finish, this Guild M-20 will truly sing with any playing style. Learn more...
Fender CD-60 V3 Dreadnought Acoustic Guitar (with Case)
Featuring scalloped X-bracing, a spruce top and laminated mahogany back and sides, the Fender CD-60 V3 Dreadnought is an incredible value for beginners. Learn more...
Ibanez AW5412JR Artwood Traditional Acoustic Guitar (with Gig Bag)
Ibanez AW5412JR Artwood Traditional Acoustic Guitar (with Gig Bag)
New from $399.99 SAVE 33%
or 6 payments
of $66.66
details
In Stock
Free 2-Day Shipping
Well-suited for beginners, yet ready to meet the needs of pro singer-songwriters, this Ibanez AW5412JR Artwood Traditional creates robust 12-string tone. Learn more...
Ibanez PN1MH Performance Acoustic Guitar
Ibanez PN1MH Performance Acoustic Guitar
(1)
New from $149.99 SAVE 33%
or 4 payments
of $37.50
details
Coming Soon
Parlor-sized and affordably priced, the Ibanez PN1MH makes a great beginner guitar, or a convenient, pick-up-and-play songwriting tool. Learn more...
1 - 20 of 23
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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