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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been my go-to gear outfitter for over 10 years. Their customer service is top-shelf and their pay-to-play offering cannot be beat. My studio is powered by zZounds!" - customer on May 18, 2019
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Gator GFW-ID-SPKR Speaker Stand
Gator GFW-ID-SPKR Speaker Stand
(3)
New from $149.99 SAVE 37%
Like New $119.95 SAVE 50%
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of $25.00
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With its portable design, Lift-EEZ piston, and adjustable third leg, this sturdy speaker stand holds up your speakers during gigs -- even on uneven surfaces. Learn more...
Gator Pro Series Deep Molded Audio Rack
Gator Pro Series Deep Molded Audio Rack
New from $164.99 SAVE 37%
or 6 payments
of $27.50
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Molded from virtually indestructible polyethylene, the Gator Pro Series deep molded audio rack offers full-sized lids and recessed steel twist latches. Learn more...
Gator G-TOURM32NDH G-TOUR Case for Midas M32 Mixer
Gator G-TOURM32NDH G-TOUR Case for Midas M32 Mixer
New from $409.99 SAVE 37%
Like New $319.95 SAVE 51%
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Store and transport your Midas M32 in safety with the specially-designed G-TOURM32NDH road case from Gator. Includes 4" of extra storage behind the mixer. Learn more...
Altec Lansing ALX-1525LA Powered Line Array PA System
New from $2,499.95 SAVE 37%
or 12 payments
of $208.33
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In Stock
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Power any performance with an Altec Lansing line array! The ALX-1525LA stacks four tops each with twin 5" drivers atop a 15" sub. Learn more...
Gator G-TOUR Series Behringer X32 Mixer ATA Flight Case
Gator G-TOUR Series Behringer X32 Mixer ATA Flight Case
New from $419.99 SAVE 37%
or 8 payments
of $52.50
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With its sturdy 9mm plywood construction and built-in wheels, this G-TOUR flight case protects your Behringer X32 mixer and makes traveling easier. Learn more...
Gator G-Mix ATA Rolling Mixer/Equipment Case
Gator G-Mix ATA Rolling Mixer/Equipment Case
New from $299.99 SAVE 37%
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of $37.50
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Fly with confidence! Molded from military-grade polyethylene, this equipment case is virtually indestructible yet lightweight and easy to handle. Learn more...
Roland BA-330 Stereo Portable Amplifier
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Portable yet powerful, the Roland BA330 can run on either AC power or AA batteries -- plus it features custom-designed speakers for wide stereo sound. Learn more...
Gator G-TOUR Rack Case with Casters
Gator G-TOUR Rack Case with Casters
(3)
New from $529.99 SAVE 37%
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of $66.25
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Gator G-Tour cases deliver big-time protection for the road, with heavy-duty recessed latches and handles, locking casters, and front and rear rack rails. Learn more...
Gator GRR8PLUS 8-Space Powered Lockable Rolling Rack
Gator GRR8PLUS 8-Space Powered Lockable Rolling Rack
(8)
New from $419.99 SAVE 37%
or 8 payments
of $52.50
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This 8-space rolling rack from Gator is a complete package, featuring front and rear rails, a built-in power distributor and locking latches. Learn more...
Gator Truck Pack Trunk (12mm Wood Construction, with Dividers and Casters)
New from $699.99 SAVE 37%
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of $58.34
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Designed for protecting equipment in venues, clubs and on tour, the Gator Truck Pack Trunk has 1/2" thick plywood construction and a laminated exterior. Learn more...
Gator G-TOURPRESL32IIINDH Case for PreSonus StudioLive 32 III
Gator G-TOURPRESL32IIINDH Case for PreSonus StudioLive 32 III
New from $419.99 SAVE 37%
or 8 payments
of $52.50
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Protect your PreSonus StudioLive 32 Series III mixing console inside this road-ready Gator G-TOUR flight case, with EVA foam padding and rugged casters. Learn more...
Gator G-TOURM32RNDH G-TOUR Case for Midas M32R Mixer
Gator G-TOURM32RNDH G-TOUR Case for Midas M32R Mixer
New from $384.99 SAVE 37%
or 8 payments
of $48.13
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Move your Midas M32R rackmount mixer between gigs, or store it safely, with the Gator G-TOURM32RNDH G-Tour case. Includes 4" of extra storage behind mixer. Learn more...
Gator GRR6PLUS 6-Space Powered Lockable Rolling Rack
Gator GRR6PLUS 6-Space Powered Lockable Rolling Rack
New from $409.99 SAVE 37%
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A paragon of quality, this versatile 6-space rolling rack from Gator features threaded rails, lockable latches and a built-in power unit. Learn more...
ADJ WU419V Wireless Handheld Microphone System, 4-Channel
ADJ WU419V Wireless Handheld Microphone System, 4-Channel
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of $37.50
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With channel-specific volume controls and the choice of summed or individual audio output, the rack-ready ADJ WU419V wireless system sets up fast and easy. Learn more...
Altec Lansing ALX-S18P Active Subwoofer Speaker
New from $699.95 SAVE 39%
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of $58.33
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When you really need to shake the earth, use the Altec Lansing ALX-S18P! This booming beast has an 18" woofer that puts out a rumbling 131 dB. Learn more...
Gator G-TOURX32CMPCTNDH Case for Behringer X32 Compact Mixer
Gator G-TOURX32CMPCTNDH Case for Behringer X32 Compact Mixer
New from $329.99 SAVE 37%
or 8 payments
of $41.25
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Gator's G-TOUR case for the Behringer X32 Compact mixer has EVA foam padding inside to cushion, with a rugged 9mm plywood and laminate exterior to protect. Learn more...
Gator G-TOURPRESL16NDH Case for PreSonus StudioLive 16 Mixer
Gator G-TOURPRESL16NDH Case for PreSonus StudioLive 16 Mixer
New from $329.99 SAVE 37%
or 8 payments
of $41.25
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Don't take your StudioLive 16 mixer on the road without a proper case! This Gator case has EVA foam padding inside and a rugged plywood and aluminum shell. Learn more...
Altec Lansing ALX-2824LA Powered Line Array PA System
New from $1,499.95 SAVE 37%
Like New $1,299.00 SAVE 45%
or 12 payments
of $125.00
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In Stock
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This Altec Lansing portable PA brings together a sub base packing twin 8" woofers and stacked tops that each house two 4" drivers and a compression tweeter. Learn more...
Gator G-TOURYAMTF5NDH G-Tour Case for Yamaha TF5
New from $349.99 SAVE 37%
or 8 payments
of $43.75
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Only 1 Left!
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Protect your Yamaha TF5, and keep it inside the case during use, with the Gator G-TOURYAMTF5NDH G-Tour mixer case. Includes 4" of extra storage behind mixer. Learn more...
Gator GTSA-MIX192108 ATA TSA Molded Mixer Case
Gator GTSA-MIX192108 ATA TSA Molded Mixer Case
New from $299.99 SAVE 37%
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of $37.50
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With an inch of EPS foam inside to protect your mixer and an ergonomic handle, this Gator mixer case is a must for the touring sound engineer. Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 207-95FY. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!