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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

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Vic Firth

Don't get stuck without enough sticks -- stock up on Vic Firth drumsticks, brushes, and mallets. Drummers love Vic Firth isolation headphones and practice pads, too. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Vic Firth SIH2 Stereo Drum Isolation Headphones
Vic Firth SIH2 Stereo Drum Isolation Headphones
(3)
New from $79.99 SAVE 40%
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Great for studio drummers, these headphones seal firmly around your ears, isolating you from 25 dB of ambient noise -- so all you hear is your headphone mix. Learn more...
Vic Firth American Classic 5A Drumsticks
Vic Firth American Classic 5A Drumsticks
(8)
New from $9.99 SAVE 28%
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Lightweight for players who have a faster playing style, these Vic Firth American Classic drumsticks feature the tear drop head for rich cymbal resonance. Learn more...
Vic Firth American Classic Extreme 5A Drumsticks
Vic Firth American Classic Extreme 5A Drumsticks
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With an extra 1/2-inch added to the length, these drumsticks give you extra reach, and added power without compromising balance and feel. Learn more...
Vic Firth American Classic 5B Drumsticks
Vic Firth American Classic 5B Drumsticks
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Tradition and Vic Firth style combine in the American Classic 5B hickory drumsticks with tear drop tip. Learn more...
Vic Firth American Classic 7A Drumsticks
Vic Firth American Classic 7A Drumsticks
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Turned from dense select hickory wood with a teardrop tip that's designed to intensify cymbal response, these 7A size sticks are ideal for lighter jazz. Learn more...
Vic Firth High-Fidelity Ear Plugs
Vic Firth High-Fidelity Ear Plugs
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Ordinary ear plugs muffle sound, which can throw off your rhythm. These high-fidelity ear plugs are designed to deliver natural sound -- just more quietly. Learn more...
Vic Firth American Classic Extreme 5B Drumsticks
Vic Firth American Classic Extreme 5B Drumsticks
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Vic Firth takes a time-tested design up a notch with American Classic Extreme sticks -- the perfect sticks for the 5B player who wants more power and reach. Learn more...
Vic Firth Kid Sized Drumsticks
Vic Firth Kid Sized Drumsticks
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Perfect for pint-sized percussionists from ages 3 to 8, these top-quality Vic Firth drumsticks are made from dense, durable hickory for a full-sized sound. Learn more...
Vic Firth SD1 General Drumsticks
Vic Firth SD1 General Drumsticks
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These heftier sticks are the perfect length and girth for beginning drummers, orchestral percussionists, or members of a drum corps. Learn more...
Vic Firth HB Retractable Heritage Wire Brush
Vic Firth HB Retractable Heritage Wire Brush
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Every drummer needs a brush option in their bag! The Vic Firth HB retractable wire brushes feature rubber handles, triangular pull rods, and a 5-inch spread. Learn more...
Vic Firth Drum Stick Caddy
Vic Firth Drum Stick Caddy
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With a steel tube that easily clamps to any stand, a rubber insert to protect tips, and a lifetime guarantee, you can't beat this Vic Firth drumstick holder. Learn more...
Vic Firth Nova 5B Drumsticks
Vic Firth Nova 5B Drumsticks
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Good sticks need a little heft. Feel the weight and power of 5B's in your hand and prepare to rock. Learn more...
Vic Firth American Classic 2B Drumsticks
Vic Firth American Classic 2B Drumsticks
(3)
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If you're looking for a durable, great-sounding pair of drumsticks, look no further. The sticks' teardrop tips help you to produce a rich, dark tone. Learn more...
Vic Firth Essentials Drumstick and Mallet Bag
Vic Firth Essentials Drumstick and Mallet Bag
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Keep your sticks in one place and suspend them conveniently from your floor tom or snare with the Vic Firth Essentials drumstick, mallet, and brush bag. Learn more...
Vic Firth Kids Isolation Headphones
Vic Firth Kids Isolation Headphones
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Encourage good habits early on with these small-sized isolation headphones for kids. A must for protecting young drummers' ears, they reduce noise by -22 dB. Learn more...
Vic Firth T1 General Timpani Mallet
Vic Firth T1 General Timpani Mallet
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Turned from a single piece of rock maple, with a round seamless head, each Vic Firth timpani mallet is built to pull big, bright sound from your timpani. Learn more...
Vic Firth Nova 5A Drumsticks
Vic Firth Nova 5A Drumsticks
New from $29.95 SAVE 65%
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Ferociously beat your drums with stiff and rugged hickory. These sticks are available with wood or nylon tips. Learn more...
Vic Firth Steve Gadd Wire Brush
Vic Firth Steve Gadd Wire Brush
New from $23.49 SAVE 34%
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Only 2 Left!
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Slightly angled wires in the top 3/4 inches allow for a smoother sweep. Gadd, legendary session drummer's sticks. Learn more...
Vic Firth DB22 Drummer's Practice Headphones
Vic Firth DB22 Drummer's Practice Headphones
New from $29.99 SAVE 37%
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on orders $79.00+ details
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Ideal for protecting your ears during practice sessions, these non-electronic, Vic Firth drummer's isolation headphones reduce noise levels by 22 decibels. Learn more...
Vic Firth Drumstick Wax
Vic Firth Drumstick Wax
New from $5.99 SAVE 33%
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on orders $79.00+ details
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Need more hold on your drumsticks? Vic Firth drumstick wax is 25% tackier than other stick wax products and doesn't build up or leave residue on your hands. Learn more...
1 - 20 of 31
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We'll wait on your money so you don't have to wait for your gear!

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
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No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

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