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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've ordered quite a few things from zZounds, they're always spot on, I get most of my items the next day, and they're always very easy to work with. And everything I've ordered has been flawless. I can't recommend them enough." - Customer on December 5, 2018
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Software Synthesizers and Samplers

Play software instruments with your mouse or MIDI controller, triggering samples and tweaking virtual knobs. Try both DAW plug-ins and standalone soft instruments. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Spectrasonics Omnisphere 2.5 Software Synthesizer
Spectrasonics Omnisphere 2.5 Software Synthesizer
New from $479.00
or 8 payments
of $59.88
details
In Stock
Free 2-Day Shipping
Omnisphere is the flagship synthesizer of Spectrasonics -- an instrument of extraordinary power and versatility. Top Artists all over the world rely on Omnisphere as... Learn more...
Native Instruments Komplete 12 Ultimate CE Upgrade (v8 thru v12)
(1)
New from $599.00
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
The Native Instruments Komplete 12 Ultimate CE Upgrade is the definitive instruments and effects suite for professional production, scoring, performance, and sound d... Learn more...
Native Instruments Komplete 12 Software Suite
New from $599.00
or 12 payments
of $49.92
details
In Stock
Free Ground Shipping Free Ground Shipping
The Native Instruments Komplete 12 Software Suite raises the bar for production, performance, and sound design in any genre.... Learn more...
Spectrasonics Keyscape Keyboard Instrument Plug-In Software
Spectrasonics Keyscape Keyboard Instrument Plug-In Software
(2)
New from $379.00
or 8 payments
of $47.38
details
In Stock
Free 2-Day Shipping
Spectrasonics KEYSCAPE is an extraordinary new virtual instrument featuring the largest selection of collector keyboards in the world. From "holy grail" pianos to st... Learn more...
Native Instruments Komplete 12 Ultimate Update Software
Native Instruments Komplete 12 Ultimate Update Software
New from $399.00
or 8 payments
of $49.88
details
In Stock
Free 2-Day Shipping
The Native Instruments Komplete 12 Ultimate Update Software is the definitive resource for professional production, scoring, performance, and sound design.... Learn more...
Native Instruments Komplete 12 Select Software
Native Instruments Komplete 12 Select Software
New from $199.00
or 6 payments
of $33.17
details
In Stock
Free Ground Shipping Free Ground Shipping
From cutting edge synths to studio-quality effects, Native Instruments Komplete 12 Select Software is the perfect introduction to pro-grade sound for production or p... Learn more...
Native Instruments Komplete 12 Ultimate Collector's Edition Software
New from $1,599.00
or 12 payments
of $133.25
details
In Stock
Free 2-Day Shipping
Native Instruments Komplete 12 Ultimate Collector's Edition is the definitive instruments and effects suite for professional production, scoring, performance, and so... Learn more...
Native Instruments Komplete 12 Ultimate Software
New from $1,199.00
or 12 payments
of $99.92
details
In Stock
Free 2-Day Shipping
The Native Instruments Komplete 12 Ultimate Software is the definitive resource for professional production, scoring, performance, and sound design.... Learn more...
Native Instruments Komplete 12: Upgrade from Komplete Select to Ultimate
New from $999.00
or 12 payments
of $83.25
details
In Stock
Free 2-Day Shipping
The Native Instruments Komplete 12 Ultimate Upgrade from Komplete Select is the definitive resource for professional production, scoring, performance, and sound desi... Learn more...
Native Instruments Komplete 12: Upgrade from Select to Standard Software
Native Instruments Komplete 12: Upgrade from Select to Standard Software
New from $399.00
or 8 payments
of $49.88
details
In Stock
Free Ground Shipping Free Ground Shipping
The Native Instruments Komplete 12 Upgrade K Select Software raises the bar for production, performance, and sound design in any genre.... Learn more...
Spectrasonics Trilian Bass Module Software (Mac and Windows)
Spectrasonics Trilian Bass Module Software (Mac and Windows)
New from $279.00
or 6 payments
of $46.50
details
In Stock
Free 2-Day Shipping
Trilian is designed from the ground up to be the most versatile bass virtual instrument available today with a greater level of expressive, real-time performance for... Learn more...
Native Instruments Komplete 11: Upgrade from Select to Ultimate
(1)
New from $999.00
or 12 payments
of $83.25
details
In Stock
Free 2-Day Shipping
Upgrade from KOMPLETE 11 Select to KOMPLETE 11 Ultimate. KOMPLETE 11 ULTIMATE is the supreme music production suite. With 87 products, over 18,000 sounds, and over 5... Learn more...
Native Instruments Komplete 12 Ultimate Upgrade (v8 thru v12)
New from $599.00
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
The Native Instruments Komplete 12 Ultimate Upgrade (v8 thru v12) is the definitive resource for professional production, scoring, performance, and sound design.... Learn more...
Native Instruments Komplete 12 Ultimate Collector's Edition Upgrade (v8 thru v12)
New from $999.00
or 12 payments
of $83.25
details
In Stock
Free 2-Day Shipping
Native Instruments Komplete 12 Ultimate CE Upgrade (v8 thru v12) is the definitive instruments and effects suite for professional production, scoring, performance, a... Learn more...
Native Instruments Komplete: Upgrade from Komplete 8-11 (Regular) to Komplete 11 ULTIMATE Software
New from $599.00
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
KOMPLETE 11 ULTIMATE is the supreme music production suite - the ultimate resource for professional production, scoring, performance, and sound design. It's everythi... Learn more...
Native Instruments Komplete 12 Select Update Software
Native Instruments Komplete 12 Select Update Software
New from $199.00
or 6 payments
of $33.17
details
In Stock
Free 2-Day Shipping
The Native Instruments Komplete 12 Select Update Software raises the bar for production, performance, and sound design in any genre.... Learn more...
IK Multimedia Miroslav Philharmonik 2 Software
IK Multimedia Miroslav Philharmonik 2 Software
New from $249.99 SAVE 52%
or 6 payments
of $41.67
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Strings that soar, woodwinds that dance, brass that commands and a full symphony orchestra of sounds at your fingertips -- all expertly performed with musical articu... Learn more...
Spectrasonics Stylus RMX XPanded Software (Mac and Windows)
Spectrasonics Stylus RMX XPanded Software (Mac and Windows)
New from $379.00
or 8 payments
of $47.38
details
In Stock
Free Ground Shipping Free Ground Shipping
Spectrasonics Stylus RMX Xpanded is an award-winning, industry standard groove-based virtual instrument plug-in. Stylus RMX Xpanded is the first product to offer the... Learn more...
Arturia V Collection 6 Software Instrument Suite
Arturia V Collection 6 Software Instrument Suite
New from $499.00
or 8 payments
of $62.38
details
In Stock
Free Ground Shipping Free Ground Shipping
The Arturia V Collection 6 Software Instrument Suite brings together over 100 years of landmark keyboard instruments in one software package, the sounds behind every... Learn more...
IK Multimedia Total Studio 2 Deluxe Software
New from $349.99 SAVE 30%
or 8 payments
of $43.75
details
In Stock
Free Ground Shipping Free Ground Shipping
IK Multimedia's Total Studio 2 Deluxe gives you 35 astonishing products in one place! With over 8,700 sounds, 12 powerful virtual instruments, 22 mixing and masterin... Learn more...
1 - 20 of 24
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20C-G1V6. Llame Gratis en Español: 844-432-7449
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

NOTE: If you ship this item to a business address, it will arrive on Monday, 12/17. Deliveries to business addresses take place Monday through Friday.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!