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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

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Other Dunlop

Check out Dunlop's wide selection of useful guitar odds and ends like slides and straplocks. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Dunlop Dual Design Straplok System
Dunlop Dual Design Straplok System
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The Dunlop Dual Design Straplok is a great way to guard your instrument. Never worry about your guitar or bass falling with the Dunlop Dual Design Straplok. Learn more...
Dunlop System 65 Guitar Maintenance Kit
Dunlop System 65 Guitar Maintenance Kit
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Keep your guitar as clean as it can be with this care kit. It includes five bottles of Dunlop guitar care products, three polishing cloths, and instructions. Learn more...
Dunlop Authentic Jimi Hendrix Strap
Dunlop Authentic Jimi Hendrix Strap
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With a look and feel that's dedicated to the straps used in his most famous concerts and performances, these Jimi Hendrix guitar straps are the real deal. Learn more...
Dunlop 83C Trigger Acoustic Curved Guitar Capo
Dunlop 83C Trigger Acoustic Curved Guitar Capo
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Change the key without changing the sound of your guitar with this capo, which is designed specifically for acoustic guitars with a curved fretboard. Learn more...
Dunlop Series D38 Nylon Guitar Strap
Dunlop Series D38 Nylon Guitar Strap
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Choose the right colored strap to go with your guitar. These nylon straps come in black, red, and blue and feature Dunlop's patented Comfort Edge Webbing. Learn more...
Dunlop 83CS Trigger Acoustic Curved Smoke Capo
Dunlop 83CS Trigger Acoustic Curved Smoke Capo
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The easy-to-use Dunlop 83CS Trigger capo features a matte smoked finish and a tight grip -- so you get perfect intonation no matter how hard you play. Learn more...
Dunlop 7007SI Ergo Lok Strap System
Dunlop 7007SI Ergo Lok Strap System
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This easy-to-use strap lock slips over your existing strap pin, making it just as simple as it is effective. Learn more...
Dunlop Super Bright Steel 5-String Electric Bass Strings
Dunlop Super Bright Steel 5-String Electric Bass Strings
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Don't let the lower register of your 5-string bass sacrifice your clarity. String up a pair of Dunlop Super Bright steel strings and let your top end shine. Learn more...
Dunlop Pendleton Wool Guitar Strap
Dunlop Pendleton Wool Guitar Strap
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A collab between Dunlop and Pendleton, these wool straps feature timeless patterns woven into high-quality fabric for an unforgettable look. Learn more...
Dunlop DBMMS Marcus Miller Super Bright 5-String Bass Strings
Dunlop DBMMS Marcus Miller Super Bright 5-String Bass Strings
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Make your bass grooves ring out by winding up your 5-string with the crisp tone and lighter tension of Dunlop Marcus Miller Super Bright bass strings. Learn more...
Dunlop 6554 Ultimate Lemon Oil
Dunlop 6554 Ultimate Lemon Oil
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Clean off your fretboard and protect it from future dirt and dust collection with this lemon oil from Dunlop. Learn more...
Dunlop 84F Trigger Acoustic Guitar Capo Flat Radius
Dunlop 84F Trigger Acoustic Guitar Capo Flat Radius
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Made from aircraft=quality aluminum, this flat-radius acoustic guitar capo from Dunlop will get you from one key to another without having to re-tune. Learn more...
Dunlop Pyrex Glass Slide Regular Wall Thickness
Dunlop Pyrex Glass Slide Regular Wall Thickness
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Dunlop Pyrex glass slides lend a warmer, full-bodied tone to your playing. Try one and you'll hear how your midrange harmonics are enhanced. Learn more...
Dunlop Roadpro Guitar String Winder
Dunlop Roadpro Guitar String Winder
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Take the hassle out of changing a string. This pegwinder feature a steel axle that enables smooth rotation and also contains a built-in bridge pin puller. Learn more...
Dunlop String Winder
Dunlop String Winder
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Change your strings in no time, so you can get back to doing what you love -- playing guitar. This string winder also removes bridge pins from your acoustic. Learn more...
Dunlop Designer Woven Jacquard Guitar Strap
Dunlop Designer Woven Jacquard Guitar Strap
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Stand out from the crowd with these Dunlop Designer straps! Made from Jacquard-woven fabric, these straps feature genuine leather ends for a secure grip. Learn more...
Dunlop 6503 Body and Fingerboard Cleaning Kit
Dunlop 6503 Body and Fingerboard Cleaning Kit
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Get two great maintenance products in one box. This cleaning kit includes a bottle of Dunlop's Formula No. 65 Polish and a bottle of Ultimate Lemon Oil. Learn more...
Dunlop 220 Chrome Steel Guitar Slide
Dunlop 220 Chrome Steel Guitar Slide
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This classic steel slide is finished in chrome for a cool look to match its bright, smooth tone, and features an even weight for aggressive playing. Learn more...
Dunlop DSP500K Super Pot 500k Split Shaft Pot
Dunlop DSP500K Super Pot 500k Split Shaft Pot
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The dust and corrosion-resistant design of the Dunlop DSP500K Super Pot means your signal will ring free of dirty pot noise and scratchiness. Learn more...
Dunlop DBMMS Marcus Miller Super Bright Bass Strings
Dunlop DBMMS Marcus Miller Super Bright Bass Strings
New from $19.95 SAVE 60%
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on orders $59.00+ details
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Starting with Dunlop's Super Bright formula, these bass strings are voiced for Marcus Miller's trademark sound -- cutting high end and powerful lows. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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