"I have placed many orders with you and every single one has been excellent. Packaging has been spot on. I just wanted to relay to you that you make my ability to play and enjoy the making of music so easy! Every person that works there should know that as a retired Combat Veteran, music is my escape. My personal time machine. And this incredible Taylor guitar I now have is just amazing. So thank you to every person there, for making this old music lover enjoy everything about music and the creation of it!"