Feature:
It came with a balanced cable. My guitar preamp was still noisy, balanced or single ended.
The tone controls are subtle enough to be usable.
I wish it had an LR Baggs under saddle transducer. These are simple and work well.
Quality:
After just 18 months of owning it and probably less than 20 hrs playing time, the expression system decided to fail. After spending weeks trying to get customer support without much success, I managed to get an agent to promise to replace the transducers under warranty. The problem is the shipping fees to t return it. I was told these transducers fail often and leak oil... wish I had never bought it. Mine is for sale if I can find anyone stupid enough to buy it.
Value:
This is an expensive guitar. I was prepared to pay that thinking it had superior craftsmanship. I now drool over the Cort NTL custom that I sold to buy the Taylor. It is not good value, especially when the expression system fails.
Desirability:
It never had visual appeal from the start, I bought it because I'd heard Taylor guitars were good, the woodwork is good, the materials are way inferior to a Stew Mac kit. I was disappointed.
I now use a Stewart MacDonald dreadnought built from a kit, with LR Baggs transducer.
Sound:
Unplugged, it is a pleasure to play. Good bass response, clear tops and mids. Plugged in it is horrible, even through the best acoustic amp I could afford, the SWR Strawberry Blonde! The expression system doesn't work for me at all.
Ease of Use:
The guitar action was not good. The saddle had to be lowered, but could not be reduced enough due to possible swelling of the body from humidity. I keep the guitar in the case with silica gel.
Support:
The Taylor website indicates global service centers, there is however zero contact with Taylor themselves. The appointed service center technician was friendly - I still have to get the guitar there & back before I know the quality of the service. If the guitar comes back working then I'll revise the score on this field.
Overall:
After 12 - months of owning it, I couldn't wait to get rid of it.
Don't buy a brand name for brand names sake.
I wanted a cutaway acoustic electric with natural acoustic sound. If I fit an LR Baggs to it, it will be OK, but I've already paid too much.
I'm just very annoyed because my expression system just stopped working one day. It's not the battery holder as most people would think. I bought a replacement and wasted that money too.
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