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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has a great payment option that makes the regular layaway plan obsolete! I order the gear I want, make the first payment and it's at my door! No more waiting to pay something off before I get it" - Customer on May 2
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Ibanez RG851MPB Prestige Electric Guitar, 8-String (with Case)
Ibanez RG851MPB Prestige Electric Guitar, 8-String (with Case)
New from $1,699.99 SAVE 24%
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The Ibanez RG852MPBGFB features a Basswood body with a visually intriguing Mappa Burl top that will easily turn heads. No matter how many strings you need, have no f... Learn more...
Ibanez SIX28FD Iron Label S Electric Guitar, 8-String
Ibanez SIX28FD Iron Label S Electric Guitar, 8-String
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Like other Ibanez S models, the SIX28FDBG 8-string offering follows form with a comfortable body-hugging design, slim fast-playing neck, great articulation and quick... Learn more...
Ibanez BTB675 5-String Electric Bass
Ibanez BTB675 5-String Electric Bass
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The concepts behind boutique basses are often the justification for making them extremely expensive. With the advent of the BTB however, Ibanez decided that these sa... Learn more...
Ibanez BTB686 Terra Firma Electric Bass, 6-String
Ibanez BTB686 Terra Firma Electric Bass, 6-String
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If you're looking for that new bass tool to enrich your creative palette, The Ibanez Bass Workshop may have built your next instrument. This new product group focuse... Learn more...
Ibanez RGIX27FESM Iron Label Electric Guitar, 7-String
Ibanez RGIX27FESM Iron Label Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working the famous RG body shape from the "chas... Learn more...
Ibanez SR506 6-String Electric Bass
Ibanez SR506 6-String Electric Bass
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The SR506 models feature a fast SR6 neck (jatoba/wenge), a mahogany body, and Bartolini MK1 pickups. Onboard Bartolini 3-band EQ provides precise tone control.... Learn more...
Ibanez SR800 Electric Bass
Ibanez SR800 Electric Bass
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With its smooth and fast neck, lightweight body, and perfectly matched electronics, the Ibanez SR800 Electric Bass Guitar embodies the beauty of natural wood contras... Learn more...
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
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A jaw-dropping Satriani Signature Model for the ages, the Ibanez JS24P Joe Satriani Premium Electric Guitar is packed with incredible features including an American ... Learn more...
Ibanez JEM70V Steve Vai Electric Guitar with Case
Ibanez JEM70V Steve Vai Electric Guitar with Case
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The Ibanez JEM/UV series models, including the JEM70V, are designed to break boundaries. Steve Vai is one of the revered few on that short list of players who have c... Learn more...
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
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As the legion of converts to Iron Label, the made-for-metal guitar series, continues to grow, the Ibanez continues tap the seismic underworld for inspiration. With t... Learn more...
Ibanez EGEN8 E-Gen Herman Li Electric Guitar
Ibanez EGEN8 E-Gen Herman Li Electric Guitar
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When DragonForce guitarist Herman Li wanted a guitar that could handle his otherworldly technique and musicality, both he and Ibanez knew it would take time to get e... Learn more...
Ibanez BTB675M Electric Bass, 5-String
Ibanez BTB675M Electric Bass, 5-String
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Without a doubt, your instrument should equal the quality of your effort. At some point the word "boutique" comes to mind: Select-grade materials, thru-neck construc... Learn more...
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
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The Ibanez RG752WMFX features a Mahogany body with a visually striking Wenge top. No matter how many strings you need, have no fear, there's never any compromise in ... Learn more...
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
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For some players the electric bass is a compromise of convenience--a substitute for the upright bass they have to leave at home. To those players Ibanez says: "Compr... Learn more...
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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With its flamed maple top, back, and sides, the Ibanez AS153 Artstar Semi Hollowbody Electric Guitar emanates great jazz, blues and rock tone and vibe. The bound Ebo... Learn more...
Ibanez RG652 Prestige Electric Guitar (with Case)
Ibanez RG652 Prestige Electric Guitar (with Case)
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The RG652K features a basswood body with a visually stunning Australian blackwood top. A highlight of the RG652K is the 5-piece maple/walnut, Super Wizard High Perfo... Learn more...
Ibanez MTM1 Mick Thomson Slipknot Electric Guitar (with Case)
Ibanez MTM1 Mick Thomson Slipknot Electric Guitar (with Case)
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"The combination of mahogany, maple and rosewood with a massive fixed-bridge and EMTY pickups make this guitar sound absolutely huge." - Mick Thomson... Learn more...
Ibanez S5521Q Prestige Electric Guitar (with Case)
Ibanez S5521Q Prestige Electric Guitar (with Case)
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The Ibanez S5521Q features a handsomely contoured mahogany body with a richly quilted maple cap and revered Super Wizard High Performance neck -- constructed of five... Learn more...
Ibanez RG652MPBFX Electric Guitar
Ibanez RG652MPBFX Electric Guitar
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As the crown jewel of the Ibanez line, the Prestige designation paints a vivid picture of the passion and pride of Japanese luthiery. These guitars, produced exclusi... Learn more...
Ibanez SR655 Electric Bass, 5-String
Ibanez SR655 Electric Bass, 5-String
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The Ibanez SR655 is a handsome 5-string bass designed with the working musician in mind. At the heart of this bass is an ash body, chosen for its bright, articulate ... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!