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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds' Play As You Pay is an awesome idea for the working musician. It puts all the gear you need within your reach." Customer on September 23, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Martin Guitars and Basses

Since 1833, Martin guitars have inspired players and helped define genres of music. Innovations include the dreadnought body shape itself. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Martin 00-15E Retro Acoustic-Electric, Left-Handed (with Case)
Martin 00-15E Retro Acoustic-Electric, Left-Handed (with Case)
New from $2,059.00 SAVE 19%
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The 00-15E Retro is the first 00-14 fret instrument in the Retro Series product family. This acoustic-electric, non-cutaway model features a solid mahogany top, back... Learn more...
Martin DX2AE Dreadnought Macassar Acoustic Guitar
Martin DX2AE Dreadnought Macassar Acoustic Guitar
New from $599.00 SAVE 23%
or 6 payments
of $99.84
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The Martin DX2AE Macassar is constructed of a solid Sapele top coupled with Macassar patterned high-pressure laminate (HPL) back and sides. This Dreadnought is equip... Learn more...
Martin GPCPA4 Shaded Acoustic-Electric Guitar (with Case)
Martin GPCPA4 Shaded Acoustic-Electric Guitar (with Case)
New from $1,859.00 SAVE 19%
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of $154.92
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The Martin GPCPA4 Shaded Grand Performance cutaway is a warmly shaded top version of the Performing Artist Series GPCPA4 model.... Learn more...
Martin 000-15M Burst Left-Handed Acoustic Guitar (with Case)
Martin 000-15M Burst Left-Handed Acoustic Guitar (with Case)
(1)
New from $1,659.00 SAVE 19%
or 12 payments
of $138.25
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The 000-15M model continues the Martin tradition with a 000-14 fret body size, solid mahogany construction and a rich satin finish with an added burst to the top. Sa... Learn more...
Martin D-15M Burst Acoustic Guitar (with Case)
Martin D-15M Burst Acoustic Guitar (with Case)
New from $1,659.00 SAVE 19%
Like New $1,124.00 SAVE 45%
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The Martin D-15M Burst, constructed with genuine mahogany top, back, sides and neck, is accented with beautifully toned pre-war mahogany top shading.... Learn more...
Martin D-41 Dreadnought Acoustic Guitar with Case
Martin D-41 Dreadnought Acoustic Guitar with Case
New from $4,499.00 SAVE 19%
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This gorgeous Dreadnought boasts a solid spruce top that is hand-joined to lustrous rosewood back and sides. Abalone inlays in the rosette and ebony fretboard, combi... Learn more...
Martin OMXAE X Series Orchestra Acoustic-Electric Guitar
Martin OMXAE X Series Orchestra Acoustic-Electric Guitar
New from $559.00 SAVE 23%
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The X series OM 14 fret non-cutaway acoustic electric model features a black HPL top, back and sides. Equipped with Fishman Sonitone USB electronics and a black stra... Learn more...
Martin DRS2 Road Series 2 Acoustic-Electric Guitar with Case
Martin DRS2 Road Series 2 Acoustic-Electric Guitar with Case
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New from $799.00 SAVE 27%
Like New $649.95 SAVE 40%
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Part of Martin's hard-working, great sounding Road Series guitars, the DRS2 delivers a unique blend of durability and concert-quality sound and projection. The top i... Learn more...
Martin 00015SM Acoustic Guitar (with Case)
Martin 00015SM Acoustic Guitar (with Case)
(5)
New from $1,699.00 SAVE 19%
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Martin 00015SM is a 12-fret 000 all-mahogany acoustic guitar. Appointments on the Martin 00015SM include slot head, bone nut & saddle, Morado fingerboard & bridge, s... Learn more...
Martin DRS1 Road Series Acoustic-Electric Guitar with Case
Martin DRS1 Road Series Acoustic-Electric Guitar with Case
New from $749.00 SAVE 25%
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of $124.84
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The Martin DRS1 acoustic guitar marks the return of Martin's Road Series, which was originally introduced in 2001. The DRS1 is designed for working and traveling gui... Learn more...
Martin LXME Little Martin Acoustic-Electric Guitar (with Gig Bag)
Martin LXME Little Martin Acoustic-Electric Guitar (with Gig Bag)
New from $419.00 SAVE 20%
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While the Little Martin is Martin's smallest guitar, it is very big on tone, quality and versatility. The LXME acoustic-electric model features Fishman Isys-T electr... Learn more...
Martin LX1 Little Martin X Acoustic Guitar with Gig Bag
Martin LX1 Little Martin X Acoustic Guitar with Gig Bag
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There's nothing cooler than X series Little Martin LX1 acoustic guitar. Featuring a Sitka spruce top, a mahogany HPL back with gig bag, it more than holds its own in... Learn more...
Martin D12X1AE Acoustic-Electric Guitar, 12-String
Martin D12X1AE Acoustic-Electric Guitar, 12-String
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New from $679.00 SAVE 22%
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With the D12X1AE, Martin has created a 12-string guitar as part of the popular X series. An affordable option in a quality 12-string, the D12X1AE uses all the best i... Learn more...
Martin HD28V Acoustic Guitar with Case
Martin HD28V Acoustic Guitar with Case
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New from $3,699.00 SAVE 21%
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The Vintage series Martin HD28V acoustic guitar with Herringbone trim features East Indian rosewood back & sides, a Sitka spruce top, forward shifted scalloped X bra... Learn more...
Martin 000C Classical Acoustic-Electric Guitar with Case
Martin 000C Classical Acoustic-Electric Guitar with Case
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New from $2,029.00 SAVE 18%
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of $169.09
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The Martin 000C classical acoustic-electric delivers the very best in Martin craftsmanship in a nylon-string guitar, complete with a Fishman F1 Analog electronic sys... Learn more...
Martin DX1AE X Series Dreadnought Acoustic-Electric Guitar
Martin DX1AE X Series Dreadnought Acoustic-Electric Guitar
New from $599.00 SAVE 23%
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of $99.84
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In Stock
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The Martin DX1AE acoustic electric guitar is a solid top guitar with professional electronics at an incredible price! Featuring the D-14 dreadnought style body that ... Learn more...
Martin 000-18E Retro Acoustic Guitar (with Case)
Martin 000-18E Retro Acoustic Guitar (with Case)
(2)
New from $2,859.00 SAVE 20%
Like New $2,349.00 SAVE 34%
or 12 payments
of $238.25
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The 000-18E Retro is an addition to the Retro series. Its based upon a beautiful 1940 14-fret 000-18 "donor" guitar from the Martin Museum collection with a 24.9" sh... Learn more...
Martin 00-17S Acoustic Guitar (with Case)
Martin 00-17S Acoustic Guitar (with Case)
New from $1,859.00 SAVE 19%
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of $154.92
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In Stock
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A Grand Concert addition to the 17 Series, this model features a beautiful satin black smoke finish with contrasting grained ivoroid binding. Despite its small size,... Learn more...
Martin DCPA4 Performing Artist Series Acoustic-Electric Guitar
Martin DCPA4 Performing Artist Series Acoustic-Electric Guitar
New from $1,729.00 SAVE 19%
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of $144.09
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In Stock
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Play the Performing Artist Series and you'll experience the unique combination of legendary Martin tone and revolutionary onboard intelligence. Martin craftsmanship ... Learn more...
Martin T1K Tenor Ukulele with Gig Bag
Martin T1K Tenor Ukulele with Gig Bag
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These C1K concert and TIK tenor models feature tops, back, sides and headplates of solid Hawaiian Koa, a wood native to Hawaii and a favorite of island players. Both... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!