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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've been recommending zZounds to all of the people I know in the industry, not only for the impeccable customer service, but their pricing is better then most as well as their options to buy. I've been a loyal customer for many many years and continue to go back to them." - Customer on May 7, 2015
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Ibanez Electric Guitars

Wielded by renowned shredders like Steve Vai and Joe Satriani, Ibanez electric guitars are defined by smooth playability and blazing rock tones.
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Ibanez LGB30 George Benson Electric Guitar
New from $1,099.99 SAVE 24%
or 8 payments
of $137.50
details
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For over 30 years the relationship between George Benson and Ibanez has resulted in some truly elite hollow body guitars. Now, as the first Signature Model of the ne... Learn more...
Ibanez Artstar AS253 Semi-Hollowbody Electric Guitar (with Case)
New from $1,099.99 SAVE 27%
or 8 payments
of $137.50
details
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For those who like the feel and tone of a hollow body, but need more volume and sustain than a hollow box allows, the Ibanez AS253BM is just your ticket. As part of ... Learn more...
Ibanez RGIT20FE RG Iron Label Electric Guitar
New from $999.99 SAVE 27%
Like New $719.95 SAVE 47%
or 8 payments
of $125.00
details
In Stock
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As the legion of converts to the made-for-metal Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working from the... Learn more...
Ibanez GRX20Z Electric Guitar
New from $149.99 SAVE 29%
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on orders $249.00+ details
In Stock
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Now you can turn your back on traditional budget guitars that only feature single coils, boring finishes, and a bogus name on the headstock. The GRX has humbuckers f... Learn more...
Ibanez RG9QM Electric Guitar, 9-String
New from $899.99 SAVE 27%
Like New $689.95 SAVE 44%
or 8 payments
of $112.50
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Ibanez, the recognized "First in Seven, Leader in Eight" is now the "Master of Nine." After bringing a high performance 8-string within reach for every player -- Iba... Learn more...
Ibanez GRX70QA Quilt Top Left-Handed Electric Guitar
New from $249.99 SAVE 30%
or 4 payments
of $62.50
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The same incredible playability you get from High-End Ibanez instruments, the Ibanez GRX70QA quilt maple top left-handed electric guitar offers a maple neck, a bassw... Learn more...
Ibanez Iceman 520 Electric Guitar
New from $699.99 SAVE 27%
or 8 payments
of $87.50
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For die-hard fans of '70s and '80s attitude and tone, the Ibanez IC520 takes a great guitar even further! The Iceman mahogany set-in neck and Ibanez original Tight T... Learn more...
Ibanez RG752LWFX Prestige Electric Guitar (with Case), 7-String
New from $1,299.99 SAVE 24%
or 8 payments
of $162.50
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The Ibanez RG752LWFX features a basswood body and includes top quality components such as the Wizard 7 Prestige 5-piece Maple/ Wenge neck for smooth, fast performanc... Learn more...
Ibanez RGIB6 Baritone Electric Guitar
New from $699.99 SAVE 27%
Like New $499.95 SAVE 48%
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of $87.50
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The Ibanez RGIB6 Baritone Electric Guitar is a "creature of the deep" that features a Basswood body, bound Rosewood fingerboard with Jumbo frets, Gibraltar Standard ... Learn more...
Ibanez Artcore AS7312 Electric Guitar, 12-String
New from $499.99 SAVE 27%
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of $125.00
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Ibanez introduced Artcore in 2002 and has been the hollow-body guitar of choice for musicians for the last 10 years. The Artcore's combination of quality workmanship... Learn more...
Ibanez S770PB Edge Zero II Tremolo Electric Guitar
New from $799.99 SAVE 24%
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The Ibanez S series first appeared in 1987. Ever since, it has changed in appearance and function to represent the cutting edge of Ibanez design.... Learn more...
Ibanez SIX28FD Iron Label S Electric Guitar, 8-String
New from $1,099.99 SAVE 24%
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of $137.50
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Like other Ibanez S models, the SIX28FDBG 8-string offering follows form with a comfortable body-hugging design, slim fast-playing neck, great articulation and quick... Learn more...
Ibanez RGIX20FEQM Iron Label Electric Guitar
 
Like New $579.95
Only 1 Left!
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Meet Ibanez's made-for-metal guitar series, Iron Label. Working from the chassis of their famous RG, Ibanez luthiers modded and tweaked with the heaviest of metal in... Learn more...
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
New from $999.99 SAVE 27%
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of $125.00
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There's nothing like the tone of a hollowbody. It creates a sonic quality no electronics can replicate. As part of Ibanez's Artstar Series the AM153 is a semi-hollow... Learn more...
Ibanez RGIR28BFE Iron Label Electric Guitar, 8-String
New from $899.99 SAVE 27%
or 8 payments
of $112.50
details
In Stock
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working their ... Learn more...
Ibanez RG920QM Premium Series Electric Guitar with Gig Bag
 
Like New $599.95
In Stock
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The Ibanez RG920QM Premium electric guitars are crafted to the highest possible standards by seasoned Ibanez luthiers. Continuing the tradition to detail and quality... Learn more...
Ibanez AR620 Artist Electric Guitar
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Like the classics of yesteryear, the Ibanez AR620's Mahogany body features the first-of-its-kind symmetrical double-cutaway for easier access to the higher frets.... Learn more...
Ibanez AS93 Artcore Semi-Hollow Electric Guitar
New from $599.99 SAVE 27%
Like New $429.95 SAVE 47%
or 4 payments
of $150.00
details
In Stock
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Semi acoustic guitars are built to enhance its utility in electric performance. The Ibanez AS93 Artcore electric guitar has this quality. The pickups are mounted int... Learn more...
Ibanez GRGM21L Mikro Left-Handed Electric Guitar
New from $199.99 SAVE 29%
Play as You Pay
on orders $249.00+ details
In Stock
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The Black Night finish GRGM21BKNL offers lefties the joy of the small yet lethal Mikro.... Learn more...
Ibanez S771PB Electric Guitar
New from $699.99 SAVE 24%
or 8 payments
of $87.50
details
In Stock
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Ibanez's marvel of form and function, the S Series, continues to evolve for today's player with the S771PB Electric Guitar.... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20F-1F47. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!