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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has such great customer service and support and a fantastic payment plan for a working man's wallet!" - Customer on August 12, 2015
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

ISP Technologies

When it comes to noise reduction, ISP Technologies is an absolute industry leader. The popular Decimator line comes in stompbox and rack-mount formats.
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ISP Technologies Decimator II Noise Reduction Pedal
New from $134.13 SAVE 16%
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on orders $249.00+ details
In Stock
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The ISP Technologies's Decimator II Noise Reduction pedal boasts the most advanced, state-of-the art technology with two pending patents covering innovative improvem... Learn more...
ISP Technologies Decimator G String II Noise Reduction Pedal
New from $226.35 SAVE 16%
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on orders $249.00+ details
In Stock
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ISP Technologies' Decimator G String II Noise Reduction pedal was designed for those who want the ultimate performance from a noise reduction pedal. The G String Ped... Learn more...
ISP Technologies Stealth Rack Guitar Power Amplifier
New from $349.00 SAVE 20%
or 4 payments
of $87.25
details
In Stock
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The ISP Technologies Stealth Power Amplifier is the first True Professional, high power floor mount guitar power amplifier delivering performance on par with the bes... Learn more...
ISP Technologies Theta Guitar Pre Amp Pedal
New from $366.00
Like New $329.95 SAVE 17%
or 4 payments
of $91.50
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In Stock
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The ISP Technologies Theta Preamp Pedal brings the full performance of the High Gain section of the Theta amplifier and Theta Rack-mount Preamp down to a foot-pedal-... Learn more...
ISP Technologies Beta Bass Preamp Pedal
New from $416.00 SAVE 16%
or 4 payments
of $104.00
details
Only 1 Left!
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ISP Technologies introduces the Beta Bass Preamp Pedal offering a truly professional bass guitar preamplifier on the floor. The Beta Bass Pedal was designed using an... Learn more...
ISP Technologies Decimator ProRackG String Noise Reduction
New from $419.95 SAVE 14%
or 4 payments
of $104.99
details
In Stock
Free Ground Shipping Free Ground Shipping
ISP raises the bar on ultimate guitar performance with the novel patent pending Decimator ProRackG. The Decimator ProRackG guitar noise reduction system defines a st... Learn more...
ISP Technologies ProRackG String 2-Channel Stereo Mod Noise Reduction
New from $499.95 SAVE 15%
or 4 payments
of $124.99
details
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This version of the ProRackG is a custom version for rack designers. This system provides connections that require the guitar to be plugged into the line input jack ... Learn more...
ISP Technologies Theta PRE Guitar Preamplifier
 
Like New $919.95
Only 1 Left!
Free Ground Shipping Free Ground Shipping
The ISP Technologies Theta preamplifier offers a unique approach to the guitarist, providing two selectable input pre-distort preamplifiers. Using the Theta preamp i... Learn more...
ISP Technologies Decimator ProRack Noise Reduction
New from $366.00 SAVE 16%
or 4 payments
of $91.50
details
In Stock
Free Ground Shipping Free Ground Shipping
ISP Technologies presents the best in high performance Noise Reduction technology, the Decimator Pro Rack dual channel noise reduction system. From the original inve... Learn more...
ISP Technologies Impression Multi-Effects Pedal
 
Like New $239.95
Only 1 Left!
Free Ground Shipping Free Ground Shipping
The ISP Technologies Impression Pedal is a high quality DSP based stereo multi-effects processor with Chorus, Delay, Reverb and Flange. Use up to 3 effects simultane... Learn more...
ISP Technologies Vector 210 Active Guitar Subwoofer
 
Like New $619.95
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Part of ISP Technologies' popular Vector series of powered guitar subwoofer cabinets, the Vector 210 features a built-in 400-watt amplifier. This guitar sub's intern... Learn more...
ISP Technologies Theta Pro DSP Guitar Preamp and Multi-Effects Pedal
New from $1,298.00 SAVE 16%
or 4 payments
of $324.50
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The new ISP Technologies Theta Pro DSP is a Floor controlled guitar system with a fully programmable digital Theta preamp, Vintage preamp plus Studio quality effects... Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 209-LPWG. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!